QA Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead, manage, and mentor QA engineers and test analysts.

• Develop, implement, and enhance QA strategies, frameworks, methodologies, and standards.

• Oversee the design, development, and execution of test plans, test cases, and test scripts.

• Ensure comprehensive and accurate test coverage across software deliverables.

• Act as the primary contact for QA-related matters and communicate QA status, risks, metrics, and findings.

• Establish and maintain quality metrics, KPIs, and reporting dashboards.

• Collaborate with project managers, developers, and business analysts during requirements reviews, design walkthroughs, and Agile ceremonies.

• Promote the adoption and continuous improvement of test automation frameworks and tools.

• Oversee defect management and ensure prompt resolution.

• Conduct root cause analysis and implement corrective and preventive action plans.

• Ensure QA activities align with federal regulations, agency requirements, Section 508, security, and compliance guidelines.

• Develop and maintain QA process documentation, SOPs, testing guidelines, and traceability matrices.

• Coordinate and manage User Acceptance Testing (UAT) with government customers and end users.

• Assess and manage quality-related project risks and mitigation strategies.

• Evaluate and implement testing tools, technologies, and methodologies.

• Support proposals, program reviews, and audits with QA input and subject matter expertise.

• Ensure adherence to Agile and SDLC best practices in QA activities.

⛳️ Requirements

• Bachelor's degree in Computer Science, Information Technology, Information Systems, or a related field from an accredited institution.

• 7+ years of experience in software quality assurance or test engineering, with at least 2 years in a QA leadership or management position.

• Proven experience in developing and implementing QA strategies, frameworks, and processes across complex software development programs.

• Experience managing and mentoring teams of QA engineers or test analysts.

• Familiarity with working in an Agile software development environment.

• Demonstrated ability to lead, manage, and develop high-performing QA teams.

• Extensive expertise in QA methodologies, testing types, and best practices throughout the STLC and SDLC.

• Strong experience overseeing test plans, test cases, and test scripts across various testing types including functional, regression, integration, system, performance, and user acceptance testing.

• Proficiency with defect tracking, project management, and collaboration tools such as Azure DevOps, Jira, or similar platforms.

• Experience with test automation frameworks and tools like Selenium, Playwright, Cypress, or similar.

• Strong analytical, critical thinking, and problem-solving abilities.

• Capability to develop and report on QA metrics, KPIs, and dashboards.

• Solid understanding of Agile methodologies, including Scrum.

• Excellent written and verbal communication skills in English.

• Experience in developing and maintaining QA process documentation, SOPs, testing guidelines, and requirements traceability matrices.

• Knowledge of Section 508 accessibility standards.

• Ability to manage multiple priorities, projects, and deadlines effectively.

• Capability to obtain and maintain a Public Trust Clearance.

🏝️ Benefits

• Medical, dental, and vision insurance.

• 401(k) retirement plan.

• Paid time off.

• Paid parental leave.

• Life and disability insurance.

• Flexible spending accounts.

• Commuter benefits.

• Tuition reimbursement.