QA Lead – Manual & Automation

This is a fully remote position, open to applicants in Europe.

📋 Description

• Oversee the Manual and Automation QA teams consisting of 5 direct reports.

• Allocate workload, establish priorities, and guarantee consistent delivery.

• Enhance engineers' skills through mentoring, constructive feedback, performance evaluations, onboarding, and recruitment.

• Take ownership of and continuously refine the QA strategy, processes, and testing standards.

• Organize and manage regression, smoke, functional, integration, and automated testing for frequent releases.

• Propel automation strategy with AQA engineers, focusing on critical business flows and minimizing repetitive manual testing.

• Ensure QA participation in requirements analysis, technical refinements, risk assessment, and test planning.

• Manage release readiness and identify as well as communicate quality risks prior to deployment.

• Monitor and enhance QA efficiency, test coverage, and defect trends.

• Utilize quality data to inform decision-making.

• Implement AI-assisted QA practices where they can generate measurable benefits without compromising quality.

• Take charge of the quality for web funnels, paywalls, payments, subscriptions, and integrations.

• Develop scalable QA processes for frequent releases.

⛳️ Requirements

• A minimum of 6 years’ experience as a QA Lead overseeing direct reports in both manual and automation testing.

• Experience in product-focused IT companies.

• Proven track record of managing test strategy end to end, including quality gates, regression approaches, balancing manual and automated testing, release go/no-go decisions, risk-based testing, and quality metrics.

• Hands-on testing experience with frontend, backend, APIs, integrations, and end-to-end flows.

• Proficient in investigating complex issues utilizing Chrome DevTools, network analysis, logs, HAR files, and monitoring tools.

• Comfort with Postman and Swagger/OpenAPI, including aspects like authentication, webhooks, retries, error handling, and data consistency.

• Experience with testing payment and subscription flows, covering Chargebee, Adapty, Payrails, Apple Pay, Google Pay, taxes, local currencies, and pricing.

• Solid understanding of test automation architecture, CI/CD, flaky tests, and maintenance costs.

• Practical knowledge of Playwright/TypeScript or a comparable framework.

• Familiarity with AI tools such as Claude or Cursor in test design, requirements analysis, and documentation, with a critical approach to evaluating outputs.

• Ability to clearly communicate quality risks to engineering, product teams, and leadership.

• Capability to assertively push back when necessary and foster a shared responsibility for quality within engineering.

• Experience in hands-on development and upkeep of Playwright/TypeScript automated tests is a plus.

• Familiarity with funnel platforms, A/B testing, traffic allocation, and experiment analytics is advantageous.

• Experience with CRM and marketing integrations like Reteno is desirable.

• Testing experience with AI features and non-deterministic systems is beneficial.

• Experience in implementing AI-assisted QA and measuring its efficacy is a plus.

• Background in managing QA within a rapidly growing product company, particularly in B2C mobile subscriptions or EdTech, is an asset.

• Familiarity with analytics validation, complex UI flows, responsive design, cross-browser testing, TestRail, Jira, and Confluence is a plus.

• Availability to work during European hours.

• Must possess the capability to lead and develop a team of 5 QA engineers.

🏝️ Benefits

• Fully remote work opportunities.

• Compensation for medical expenses provided by the company.

• Subscription to AI and other essential tools.

• Flexible paid time off policy.

• 21 days of annual leave.

• 10 bank holidays.

• A collaborative workplace culture.

• Chance to take ownership of quality for core platform products and have a direct impact on revenue and release speed.