Quality Assurance Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Execute hands-on Salesforce data entry, record management, validation, reconciliation, and reporting across various sites and vendors.

• Gather, organize, validate, and sustain infrastructure designs, engineering records, vendor activities, equipment documentation, testing results, proof of completion, invoices, and supporting documentation.

• Create and maintain site-level documentation packages for FCC regulatory submissions, reimbursement claims, and audits.

• Validate and reconcile engineering records, vendor activities, evidence of completion, invoices, and Salesforce data; identify unsupported costs, duplicates, and inconsistencies.

• Establish and uphold document taxonomies, metadata standards, naming conventions, repository structures, version controls, retention practices, and audit trails.

• Develop criteria for package acceptance, documentation checklists, and quality controls.

• Conduct pre-submission mock audits, monitor deficiencies, and coordinate remediation efforts.

• Configure and maintain Salesforce fields, validation rules, workflows, reports, dashboards, and site/vendor tracking records.

• Design, develop, test, and maintain workflow automations utilizing Salesforce Flow, Microsoft Power Automate, SharePoint, or similar technologies.

• Create dashboards, exception reports, and trackers for documentation completeness, package readiness, deficiencies, and reporting gaps.

• Identify and apply process enhancements for data integrity, documentation quality, efficiency, and compliance readiness.

• Collaborate with project managers, engineering, finance, procurement, and vendors to gather documentation, resolve discrepancies, and ensure timely delivery.

⛳️ Requirements

• 5+ years of practical experience in data management, quality assurance, document control, project coordination, compliance reporting, or similar operational support roles.

• Proficient in Salesforce, including data entry, record maintenance, data validation, reporting, and configuration.

• Experience in developing document taxonomies, classification structures, metadata standards, and organized document repositories.

• Ability to design, build, and test workflow automations using Salesforce Flow, Microsoft Power Automate, or comparable tools.

• Background in documentation quality assurance, financial record reconciliation, audit evidence validation, and maintaining precise, traceable records.

• Strong Excel capabilities, including data analysis, reconciliation, tracking, and reporting; proficiency in PowerPoint is required.

• Familiarity with SharePoint or similar enterprise document management systems is preferred.

• Exceptional attention to detail, analytical skills, organizational discipline, and the capacity to manage extensive volumes of detailed, repetitive data and documentation tasks.

• Strong problem-solving abilities and a proactive approach to identifying process inefficiencies and implementing effective improvements.

• Capability to work independently, adhere to established procedures, and consistently produce accurate, complete, audit-ready work products.

• Excellent communication and coordination skills across technical, operational, financial, and vendor teams.

• Knowledge of telecommunications, satellite infrastructure, C-Band clearing, FCC compliance, or regulated infrastructure programs is advantageous.

• Experience in Power BI reporting and dashboard development is a plus.

• Successful completion of a background check and pre-employment drug screening, including marijuana, in accordance with applicable federal, state, and local laws.

• An associate's or bachelor's degree in Business, Information Systems, Data Management, Telecommunications, or a related field is preferred.

• Salesforce, Microsoft Power Platform, quality assurance, or records management certifications are a plus.

• Must be authorized to work in the United States without the need for visa sponsorship or transfers.

• Willingness to work Eastern Standard Time (EST) hours is required.

• No C2C arrangements will be accepted.

🏝️ Benefits

• Remote work arrangement.

• Opportunity to be part of a digital workforce.

• Self-responsibility in the workplace.

• Professional career growth opportunities.

• Employee recognition for contributions.

• Supportive, friendly, and communicative culture.