QA Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Proactively identify potential issues prior to release by analyzing features, customer needs, and related workflows.

• Develop and sustain an autonomous QA system utilizing AI agents for regression testing, feature exploration, customer flow assessments, and automated risk identification.

• Acquire knowledge on how fund managers, limited partners, and internal teams interact with Decile Hub and Start Fund.

• Review support tickets and observe onboarding calls to transform customer misunderstandings into actionable test cases.

• Take full ownership of onboarding and login processes, which includes invitations, login, verification, documentation, and capital calls.

• Create test plans and oversee regression testing suites.

• Monitor and categorize bugs, as well as conduct release validations.

• Keep well-organized QA documentation that reflects what has been tested and what areas are at risk.

• Collaborate with engineering, product, and customer success teams.

• Proactively communicate any breakages and associated risks in a timely and clear manner.

⛳️ Requirements

• Must reside and work within a few time zones of Pacific (California) time.

• Must have hands-on experience building with AI agents, rather than merely utilizing chat tools.

• Must possess the ability to manage quality throughout the entire process without waiting for guidance.

• Must be open to engaging with customers through calls, tickets, and onboarding sessions, converting insights into tests.

• A minimum of 5 years of experience in QA, test engineering, or a similar role within a SaaS product environment.

• Practical experience in developing with AI agents and automation tools.

• Proven history of identifying issues prior to release.

• Experience in test automation for web applications.

• Strong organizational skills related to test plans, bug tracking, and release checklists.

• Excellent written communication skills for creating actionable and reproducible bug reports.

• Empathy towards customers.

• Familiarity with venture capital, fund administration, or financial compliance processes is a plus.

• Experience with Ruby on Rails applications is a plus.

• Experience in testing onboarding, identity verification, or payment processes is a plus.

🏝️ Benefits

• Salary is based on experience.

• Opportunity for remote work.