Purchase Order Follow Up Coordinator

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Execute purchasing responsibilities, which include generating purchase orders, creating invoices, verifying pricing, authorizing payments, and entering data into the accounting system.

• Assess orders for properly formatted artwork, ensuring completeness, accuracy, delivery schedules, and acceptable margins.

• Collaborate with the manager to identify purchasing needs and requirements across various programs.

• Receive and relay order information to Customer Service Representatives and Account Executives.

• Review order data, rectify errors, and create purchase orders for suppliers.

• Verify product quality standards and establish delivery requirements and timelines.

• Update orders to allocate quantities shipped to customer locations accurately.

• Keep detailed records of customer interactions, transactions, feedback, and complaints.

• Document order-related activities across various systems.

• Handle high volumes of inbound and outbound emails.

• Undertake additional tasks as assigned.

⛳️ Requirements

• Bachelor's degree in Marketing, Communications, Business Administration, Supply Chain, or a related field.

• 1–3 years of experience in Customer Service, Order Management, Purchasing, General Operations, Administrative Support, or a similar field.

• Direct experience with post-order tracking and shipments is highly preferred.

• Excellent proficiency in both written and spoken English.

• Availability to work during US operating hours.

• Skilled in Microsoft Office and Google Workspace applications.

• Proven experience in creating, processing, and following up on purchase orders.

• Familiarity with order management, CRM, ERP, or similar business systems.

• Knowledge of purchasing processes, including pricing verification, invoice management, payment authorization, and supplier coordination.

• Experience in reviewing order details for accuracy, completeness, delivery requirements, and timelines.

• Ability to effectively coordinate with suppliers, Customer Service Representatives, Account Executives, and other internal teams.

• Experience in tracking shipped quantities and maintaining precise order records.

• Proficiency in Microsoft Word, PowerPoint, Excel, and Outlook.

• Proficiency in Google Sheets, Gmail, and other Google Workspace applications.

• Experience managing high-volume inbound and outbound email communications.

• Background in the promotional products industry is a plus.

• Strong follow-up skills with the capability to manage multiple orders and deadlines simultaneously.

🏝️ Benefits

• Competitive salary packages that lead the industry.

• Permanent remote work setup.

• Company equipment provided for work purposes.

• Government-mandated benefits with employer contributions.

• Internet stipends available upon regularization.

• HMO coverage provided upon regularization (with the option to enroll as early as Day 1).

• PTO credits and service incentive leaves.

• Major company live events during the spring and winter seasons.

• Monthly virtual events to appreciate employees.

• Access to company-sponsored career skills training courses.

• A company culture that prioritizes your personal and professional development.