
Provider Network Manager
Posted Sep 8

Posted Sep 8
This is a fully remote position, open to applicants in California, +2 more states.
• Develop and sustain robust relationships with providers to enhance engagement, satisfaction, compliance, and performance within the ACO.
• Independently oversee intricate, cross-functional projects.
• Evaluate practice performance and implement strategies to enhance and optimize ACO outcomes across Florida and emerging markets.
• Recognize practice-specific opportunities and convert data into actionable strategies.
• Propel ACO initiatives that align with organizational and market objectives.
• Act as the main point of contact for ACO providers throughout the recruitment, onboarding, education, and process enhancement phases.
• Facilitate both in-person and virtual meetings with physicians, provider groups, and staff.
• Identify enhancements to provider engagement strategies and onboarding processes.
• Monitor provider performance through quality, utilization, referral management, risk, engagement, and team-feedback data.
• Assist HCC improvement activities in collaboration with the coding team for assigned practices.
• Execute provider change-management initiatives at both practice and market levels.
• Coordinate provider education sessions and create workflow-improvement tools and provider profiles.
• Serve as a liaison among Value-Based Care, Business Development, Operations, Quality, and other internal teams.
• Offer data-driven recommendations to leadership.
• Share best practices across markets and align performance initiatives with ACO and organizational goals.
• Perform additional duties as assigned.
• Bachelor's degree in Healthcare Administration, Business, Finance, or a related field is required.
• A minimum of 5 years of experience in provider network relations, healthcare operations, managed care, or a related field.
• Preferred experience in provider relations and ACO environments.
• Proven track record of analyzing data and making recommendations that influence business or operational outcomes.
• Valid driver's license and the ability to travel within the Florida service area and occasionally to the West Coast.
• Demonstrated capability to exercise independent judgment and discretion in assessing provider opportunities for ACO performance enhancement.
• Strong analytical skills with the ability to interpret data and convert findings into actionable strategies.
• Understanding of value-based care and the capability to address gaps in provider understanding.
• Familiarity with CMS, Medicare, and ACO regulatory requirements.
• Ability to influence stakeholders and foster relationships with providers and internal partners.
• Excellent communication and presentation skills.
• Capacity to manage multiple priorities and adapt in a dynamic, fast-paced setting.
• Proficient in Microsoft Office and data/reporting tools.
• Full-time remote position.
• Opportunities for travel and fieldwork across Florida, with travel to California and Nevada as necessary.
• Equal Employment Opportunity and Affirmative Action employer.
• Reasonable accommodations provided for applicants with disabilities.
Mercor
ICF
ICF
The Cigna Group
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