Property Oversight Technical Reviewer

This is a fully remote position, open to applicants in Alaska, +3 more states.

📋 Description

• Offer guidance on claims, ensure quality assurance, provide training, and oversee operations within Field Claims.

• Supervise claims processed by NCT personnel, non-catastrophe staff, and contingent workers throughout the entire claims lifecycle.

• Deliver guidance on investigations, coverage, liability, damages, and the valuation of claims.

• Exercise authority for settlement and denial of moderate-severity losses that exceed the authority of adjusters or contingent workers.

• Act as a resource for management on complex coverage matters and high-severity claims.

• Authorize damage estimates and claim payments for moderately complex losses.

• Oversee vendor management and staff for both CAT and regular business operations.

• Assist with coverage investigations, supplement triage, subrogation inquiries, Public Adjuster claims, ALE management, asbestos abatement, Outside Adjuster ladder assists, and contents inventory and pricing.

• Analyze statistical and performance reports to evaluate claim results, processes, and procedures, and share findings.

• Conduct reviews of claims performance, quality, and audits.

• Document claim files with concise notes, evaluations, and rationale for decisions.

• Summarize documentation and input information into claims system notes.

• Work a schedule of 10 days on followed by 4 days off from 7:00 AM to 7:00 PM.

• Travel 10–25% annually based on operational requirements and CAT events.

⛳️ Requirements

• A minimum of three years of direct experience in property adjusting.

• Proficient in property estimating, including the ability to write estimates.

• Experience utilizing estimating tools such as Xactimate.

• Excellent customer service, communication, and organizational competencies.

• Capability to manage multiple priorities in a dynamic, high-volume setting.

• Strong attention to detail, effective time management, and analytical abilities.

• Preference for candidates residing within the Pacific or Mountain Time Zones.

• Must adhere to relevant adjuster and/or appraiser licensing regulations; if necessary, licenses should be obtained within 60 days of employment.

• Applicants currently possessing an active insurance license must cancel existing appointments prior to onboarding and may not hold outside appointments during their employment.

• Adjuster candidates with a resident producer license must relinquish it when directed.

• A background investigation will be required.

• Regular and predictable attendance is crucial.

• A dedicated, private home workspace with suitable desk and seating is required.

• Reliable internet connection with a minimum of 50 MB download and 5 MB upload speeds is necessary.

• Allstate typically does not sponsor individuals for employment-based visas for this role.

🏝️ Benefits

• Comprehensive technology setup including a laptop, monitors, headset, keyboard, and mouse.

• Monthly reimbursement for connectivity to help cover internet expenses.

• Flexible work-from-home arrangement.

• Opportunity to be part of a successful team and contribute to meaningful causes.