Property Manager

This is a fully remote position, open to applicants in Alabama, +1 more state.

📋 Description

• Oversee the financial administration of the property using Yardi, which includes accounts receivable/accounts payable, processing invoices, following up on delinquencies, managing move-in and move-out accounting, month-end reporting, and reconciliation.

• Generate a precise and timely monthly reporting pack while enhancing existing reporting methods.

• Manage the entire lease lifecycle, including handling applications and screening, generating and renewing leases, issuing notices, processing move-ins and move-outs, and managing deposits.

• Take charge of the leasing inquiry pipeline, ensuring prompt responses and follow-ups through virtual tours and listing platforms.

• Keep in touch with current residents to encourage renewals.

• Address challenging resident conversations via phone, including complaints, arrears, and refusals.

• Assign, track, and verify vendor tasks, ensuring invoices align with completed work.

• Collaborate with the on-site maintenance and leasing team, escalating issues that require local support.

• Preserve records, reports, and files so that others can seamlessly take over responsibilities.

• Function as the remote counterpart in a hybrid property-management framework alongside the local on-site team.

• Accomplish first-90-day objectives: independently manage Yardi financial administration, provide timely and accurate monthly reporting, respond to all leasing inquiries on the same day, and establish an efficient division of responsibilities with the on-site team.

⛳️ Requirements

• Practical experience with Yardi as the primary system for live property operations; familiarity with the product, its modules, and the workflows involved.

• Experience in multifamily residential operations at scale, with a background in managing large communities or portfolios with identifiable unit counts.

• Ownership of property-level financial administration tasks, including accounts receivable/accounts payable, invoice processing, handling delinquencies, managing move-in and move-out accounting, month-end reporting, and reconciliation.

• Understanding of the US residential lease lifecycle, covering applications and screening, lease generation and renewals, notices, processing move-ins and move-outs, and deposit management.

• Proven ability to manage resident complaints, arrears discussions, and refusals over the phone in a professional manner.

• Experience in maintaining a leasing inquiry pipeline with a consistent follow-up routine.

• Background in working off-site alongside an on-site team, with the ability to discern what requires in-person attention.

• Professional proficiency in English, both spoken and written, with comfort in live phone conversations with US residents and vendors.

• Availability for a full-time role, covering US Eastern core hours.

• Preferred: experience in vendor and work-order management through verified completion, including the scrutiny of invoices.

• Preferred: familiarity with utility billing or RUBS platforms, or invoice-processing systems.

• Preferred: experience in amenity-rich, resort-style, hospitality, or mixed-use residential communities.

• Availability for remote work with core coverage from 09:00–17:00 US Eastern.

🏝️ Benefits

• Full-time remote position.

• Long-term commitment of at least 18 months or more.

• Stability; this is not an internship or project-based role.

• Compensation provided in USD.

• Streamlined selection process.