Project Operations Lead – Healthcare Revenue Cycle

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist in the execution of Revenue Cycle initiatives and Special Accounts Receivable (AR) projects through organized coordination, documentation, tracking, and communication.

• Maintain comprehensive project plans, milestone trackers, RAID logs, and dependency monitoring.

• Monitor action items, responsible parties, and deadlines across implementation and Special AR workstreams.

• Organize internal and client meetings, including scheduling, agenda preparation, note-taking, and follow-up actions.

• Aid in go-live, post-live, and stabilization efforts for revenue cycle initiatives.

• Support implementation readiness tasks such as current-state intake, data gathering, and validation activities.

• Assist in the rollout of AR, denial management, cash posting, credit balance, and follow-up initiatives.

• Coordinate training arrangements, distribution of materials, and tracking of attendance.

• Monitor punch-list items and post-implementation corrective actions.

• Contribute to short-term AR efforts like aging reduction and backlog management.

• Analyze production metrics, volume trends, and target milestones for Special AR projects.

• Compile operational inputs into concise executive-level status updates.

• Facilitate transitions between implementation, project, and steady-state operations.

• Provide administrative support for Projects, Solutions, and Campaigns.

• Create weekly and monthly project status reports, dashboards, and updates for leadership.

• Aggregate data for governance presentations, MORs, and client communications.

• Ensure that project artifacts are systematically organized, version-controlled, and ready for audits.

• Assist in documenting workflows, updating SOPs, and preparing project close-out materials.

⛳️ Requirements

• A Bachelor's Degree or 4 years of relevant work experience in place of education.

• Over 4 years of experience in project coordination, PMO, or healthcare operations support.

• Familiarity with healthcare revenue cycle operations including AR, billing, denials, and cash posting.

• Exceptional organizational abilities with a keen attention to detail.

• Proficient in Microsoft Excel, PowerPoint, Word, and Teams.

• Capacity to manage multiple workstreams in fast-paced, deadline-oriented environments.

• Previous experience supporting revenue cycle implementations or AR performance initiatives (preferred).

• Knowledge of Epic or Meditech revenue cycle workflows (preferred).

• PMP, CAPM, or coursework in project management (preferable, but not mandatory).

• Experience in consulting, managed services, or large healthcare systems (preferred).

🏝️ Benefits

• Medical, Rx, Dental & Vision Insurance.

• Personal and Family Sick Time & Company Paid Holidays.

• Position may qualify for a discretionary variable incentive bonus.

• Parental Leave.

• 401(k) Retirement Plan.

• Basic Life & Supplemental Life Insurance.

• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts.

• Short-Term & Long-Term Disability Insurance.

• Tuition Reimbursement, Personal Development & Learning Opportunities.

• Skills Development & Certifications.

• Employee Referral Program.

• Corporate Sponsored Events & Community Outreach.

• Emergency Back-Up Childcare Program.

• Flexible benefits package.