Project Manager – Qualitative

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Oversee the comprehensive execution of a designated portfolio of qualitative projects from initiation through recruitment, fieldwork, moderation support, data review, and reporting.

• Coordinate various projects involving IDIs, focus groups, ethnography, online communities, digital qualitative platforms, and hybrid qualitative-quantitative methods.

• Liaise with both internal and external stakeholders regarding delivery logistics and project execution.

• Develop and manage project plans, timelines, and budgets; monitor milestones and identify risks or delays.

• Take ownership of project margin and timely delivery; oversee costs relative to scope and escalate any variations or changes in scope.

• Conduct quality checks on recruitment screeners, materials, fieldwork schedules, and status reports.

• Act as the primary day-to-day client contact, manage expectations, provide regular status updates, and foster strong working relationships.

• Deliver project updates to clients and internal sales teams, raise concerns, and propose sampling strategies for challenging targets.

• Keep project documentation updated in Salesforce and other systems; ensure adherence to ISO standards, Fair Data Principles, and internal best practices.

• Identify opportunities for enhancing qualitative delivery processes, templates, and tools.

• Assist the Head of Operations with the implementation of new processes.

• Share expertise with colleagues and support junior team members and recruiters.

⛳️ Requirements

• 2–5 years of experience in qualitative research project management or execution, with practical involvement in recruitment, fieldwork coordination, analysis, and reporting.

• Strong working knowledge of modern qualitative methodologies, including IDIs, focus groups, ethnography, online communities, digital qualitative platforms, and hybrid qualitative-quantitative designs.

• Excellent organizational and project management capabilities; able to handle multiple concurrent projects, competing deadlines, and changing priorities without compromising quality.

• Proven experience in managing project timelines, budgets, and quality; comfortable with tracking margins and identifying issues early on.

• Confident in coordinating both internal stakeholders and external suppliers to ensure seamless progression of multiple projects.

• Effective client management skills; able to communicate clearly, manage expectations, and establish dependable daily relationships with research buyers.

• A commercial mindset, understanding the relationship between scope, cost, and margin, and assisting sales with accurate project costing and feasibility assessments.

• Familiarity with qualitative suppliers across ANZ (including recruiters, viewing facilities, transcription, translation, and digital qualitative platforms) is advantageous.

• Experience with CRM and project management systems (such as Salesforce or equivalent); exposure to ISO-certified environments is a plus.

• Strong written and verbal communication skills; articulate, precise, and well-organized in both client-facing and internal scenarios.

🏝️ Benefits

• A growing, global organization with a vibrant and commendable culture.

• Opportunities to thrive, grow, and express creativity.

• An equal opportunity employer.

• A strict zero-tolerance policy for workplace bullying, discrimination, and harassment.