Project Manager, Professional Services

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee multi-phase implementation projects that encompass Solution Design, Development, Testing, and transition to Business As Usual (BAU).

• Work in partnership with internal Product and Professional Services Business Analyst resources alongside client Business, Technology, and Change teams.

• Act as the main point of contact for clients during the implementation process.

• Manage the project lifecycle from initiation to closure, including planning, risk assessment, issue resolution, dependency management, testing, budgeting, and change management.

• Perform Business Analysis or data analysis tasks when the project Technical BA is unavailable.

• Oversee both internal and client-facing status updates and ensure regular communication.

• Generate high-quality project deliverables and create PowerPoint presentation materials.

• Maintain a strong awareness of commercial aspects and escalate issues to the Head of Professional Services as necessary.

• Engage in projects utilizing Agile, Waterfall, or Hybrid methodologies.

• Lead project stand-up and steering committee meetings, including the preparation of materials and action tracking.

• Manage project scope and the Change Request process efficiently.

• Guide client stakeholders and manage their expectations regarding project execution, deliverables, and internal changes.

• Assist in planning or estimating implementation tasks.

• Facilitate the streamlining, simplification, and standardization of the implementation process.

• Oversee internal projects or Request for Proposal (RFP) processes.

⛳️ Requirements

• Minimum of 3 years of project management experience in FinTech or consultancy-related positions.

• Capable of quickly understanding new business data domains.

• Exceptional communication skills directed at project stakeholders.

• Knowledge of Agile and Waterfall project management methodologies is essential.

• Experience in managing difficult conversations with clients is required.

• A broad understanding of the asset management industry and its key business functions is preferred.

• Formal training in Project Management (PMP, Prince2 Agile, etc.) is desirable.

• Strong problem-solving abilities.

• Proficient in articulating complex business or technical issues to key stakeholders.

• Outstanding client interaction skills.

• Proven history of fostering innovation within implementation projects.

• Capability to align technical and business requirements effectively.

🏝️ Benefits

• Opportunity to influence and shape a growing professional services operation.

• Career advancement within a rapidly expanding fintech organization.

• Work in a collaborative environment focused on innovation.

• Competitive salary and compensation package.

• Support for professional development.

• Eligibility for a variable bonus.

• Fully remote work opportunity.

• Flexible working arrangements available.