PMO Project Manager

This is a fully remote position, open to applicants in Poland.

📋 Description

• Oversee assigned projects or workstreams throughout all phases of the Project Life Cycle, from Initiation to Closure.

• Manage multiple simultaneous client engagements, ensuring effective prioritization, timeline management, and resource allocation.

• Facilitate sales-to-delivery transitions and review Statements of Work, including scope, timelines, financial terms, and associated risks.

• Set up projects within enterprise systems and complete all initiation administrative tasks.

• Develop and maintain comprehensive project plans, including milestones, dependencies, resource allocations, and logs for risks, issues, and actions.

• Monitor delivery tasks, project KPIs, overall health, budgets, risks, issues, dependencies, and changes.

• Coordinate quality-related events, audits, interim analyses, database locks, compliance activities, and project closure processes.

• Implement PMO standards, templates, reporting practices, and adhere to service-level agreements.

• Act as the main point of contact for clients and internal stakeholders; lead meetings and manage expectations effectively.

• Prepare meeting agendas, minutes, action logs, status reports, change requests, and communications for clients.

• Address escalated client issues and collaborate with Support and the PMO Program Director.

• Conduct post-implementation training for clients and manage updates to product versions.

• Advocate for client requirements with Development and work closely with implementation, programming, quality control, data management, support, and training teams.

• Assist in product deployment, testing, validation, and project documentation creation.

• Maintain controlled, inspection-ready documentation in compliance with SOPs, GCP, 21 CFR Part 11, EU GDPR, and client specifications.

• Engage in audits, inspections, quality investigations, CAPA, deviation actions, and root cause analysis.

• Safeguard the confidentiality of both blinded and unblinded data, as well as personal data protection.

• Support onboarding and knowledge transfer initiatives; oversee projects led by PMO Associate Project Managers as assigned.

• Suggest workflow enhancements and keep abreast of industry trends, regulatory requirements, tools, and eClinical technology.

• Identify opportunities for upselling, expansion, and service enhancement.

⛳️ Requirements

• Bachelor’s degree in life sciences, clinical research, business administration, information technology, project management, or a related field; or an associate degree with 2 additional years of relevant experience; or an equivalent combination of education and experience.

• Minimum of 2 years of project management and/or clinical trial experience in a life sciences organization.

• At least 1 year of experience in client-facing or client engagement positions.

• Proven experience in managing project budgets, timelines, risks and issues, change control, and cross-functional deliverables.

• Familiarity with ICH E6 Good Clinical Practice (GCP), 21 CFR Part 11, EU GDPR, and relevant FDA, EMA, and global regulatory requirements.

• Basic understanding of clinical trial design, data flow, and Trial Master File (TMF) standards.

• Proficient in Microsoft Office Suite.

• Experience with eClinical platforms and/or services such as EDC, RTSM, CTMS, eConsent, data management, and site and patient payments.

• Familiarity with project management tools such as Rocketlane, ServiceNow, MS Project, and Jira.

• Experience in software or technical project delivery, or working knowledge of the software delivery lifecycle and methodology is highly desirable.

• Possession of CAPM, PMP, or equivalent project management certification is a plus.

• Ability to lead cross-functional teams and ensure accountability without direct reporting authority.

• Excellent verbal and written communication skills and ability to facilitate meetings effectively.

• Strong problem-solving and analytical capabilities.

• Capacity to manage multiple priorities and adhere to deadlines.

• Ability to work effectively in global teams across various time zones and cultures.

• Standard working hours of 40 hours per week, Monday to Friday, with a one-hour lunch break; additional hours as necessary.

• Willingness to travel up to 20% if required.

• Extended computer usage expected.

🏝️ Benefits

• Competitive base salary.

• Variable pay opportunities.

• Paid time off.

• Comprehensive healthcare benefits.

• Retirement benefits.

• Company-sponsored training programs.

• Participation in product demos and release update meetings.

• Flexible remote work arrangements.

• Commitment to equal opportunity employment.