Project Manager – Patient Care Solutions

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Oversee the execution and project management of GE HealthCare’s Patient Care Solutions portfolio, which encompasses Monitoring Solutions, Perioperative, and Maternal Infant Care products.

• Facilitate the review of sales orders, project planning, documentation, resource allocation, stakeholder communication, and resolution of issues.

• Direct testing and ensure go-live readiness in collaboration with customers, EMR/EHR vendors, internal stakeholders, and third-party vendors.

• Enhance customer satisfaction and improve process productivity throughout the installation phases.

• Act as the primary point of contact between GE HealthCare and its customers.

• Implement managed project deployments, which include defining GE and customer responsibilities as well as contract-based deliverables.

• Monitor and report on the progress of implementation initiatives.

• Oversee equipment delivery, installation, testing, and project milestones with designated owners.

• Ensure the maintenance of precise project milestone timelines.

• Generate clear and predictable data for business metrics and revenue forecasting.

• Identify, escalate, and address issues that impact customer satisfaction and operational objectives.

• Travel to client locations and provide support during customer go-lives, installations, and critical project milestones.

⛳️ Requirements

• Bachelor's degree or equivalent experience in a technical field.

• At least 3 years of experience in project management, technical installation, or leading cross-functional teams.

• Proven track record in project management with the ability to meet deadlines on time or ahead of schedule.

• Experience with large-scale healthcare system implementations involving data and application integrations, utilizing healthcare standards such as HL7 and IHE.

• Experience in leading testing and go-live readiness activities with customers, EMR/EHR vendors, internal stakeholders, and third-party vendors.

• Ability to convey technical concepts to both technical and non-technical audiences.

• Capability to work independently while juggling multiple projects and competing priorities.

• Possess a valid driver’s license.

• Legal authorization to work in the U.S.; employment visa sponsorship is not available.

• Willingness to travel up to 80% to customer sites.

• Willingness to work after hours based on client requirements.

• Preferred: Master’s degree or Project Management Certificate.

• Preferred: Customer service experience in a clinical setting.

• Preferred: Knowledge of the healthcare industry and GE HealthCare products.

• Proficient in project management software such as Workbench, MS Project, Smartsheet, or similar tools.

• Preferred: Six Sigma certification and/or experience with Lean methodology.

• Familiarity with IT concepts including networking, IP addresses, switches, routers, and virtual servers.

• Experience working with electronic patient records.

🏝️ Benefits

• Medical, dental, and vision insurance.

• Paid time off.

• 401(k) plan with opportunities for both employee and company contributions.

• Life, disability, and accident insurance.

• Tuition reimbursement.

• Opportunities for professional development.

• Competitive salary package.

• Flexible work-from-home options.

• Performance-based incentive compensation, including cash bonuses and/or long-term incentives (LTI).

• Drug screening as applicable.

• Relocation assistance is not provided.