Project Manager – Non-Technical

This is a fully remote position, open to applicants in Portugal.

📋 Description

• Oversee a shared inbox for partners, managing and responding to incoming inquiries.

• Direct requests to the relevant internal stakeholders.

• Respond independently to standard or recurring inquiries with precision and clarity.

• Assist with onboarding and maintain ongoing communications with partners.

• Collaborate internally to collect information and address partner inquiries.

• Handle and authorize operational requests within internal systems.

• Contribute to the creation and enhancement of documentation and FAQs.

⛳️ Requirements

• Excellent written communication skills, particularly in client-facing or external contexts.

• Experience in support, coordination, or operational roles.

• Proficiency with Salesforce.

• Capability to work autonomously and navigate teams to find necessary information.

• English proficiency is required.

• Familiarity with project management tools is a plus.

• Knowledge of SDLC concepts is advantageous.

• Experience with AI tools like Copilot to boost productivity is beneficial.

• A proactive and resourceful attitude is essential.

• Comfort in engaging with external stakeholders.

• Strong organizational and multitasking skills.

• A curious and thoughtful approach to decision-making and escalation is important.

🏝️ Benefits

• Employees have the flexibility to work remotely.

• Opportunity for short-term project involvement.