Project Manager, Media Operations

This is a fully remote position, open to applicants in New York.

📋 Description

• Create robust, disciplined, and consistent processes as well as best practices to ensure timely delivery within a dynamic and complex environment.

• Collaborate with the Media Science team to pinpoint operational risks, develop solutions, and implement necessary changes.

• Educate media team members on established processes and best practices.

• Gather cross-functional feedback to define, document, train, and sustain best practices for agency tools.

• Act as a liaison between the Media Science team and agency-tool support teams to enhance user experience and platform efficiency.

• Onboard new accounts, clients, and Known team members to the systems, establishing operational foundations for account management.

• Provide project management assistance for specific clients or projects when required, utilizing best practices tailored to initiative-specific needs.

⛳️ Requirements

• 8-10+ years of experience in media operations or project management within a fast-paced environment, ideally in a media agency or as part of an in-house media team.

• Proven experience managing project management and/or operations for media clients involving multiple stakeholders and concurrent efforts.

• Proficient in media plan briefing, plan development, campaign execution, trafficking, reporting, and creative asset management.

• Familiarity with billing and reconciliation processes for media clients and associated partners/vendors.

• Ability to collaborate closely with Data Science, Engineering, and Finance departments.

• A collaborative, problem-solving mindset.

• Comfortable working alongside clients and senior decision-makers.

• A disciplined and proactive approach to identifying challenges and implementing solutions.

• Ability to balance structure and discipline with adaptability to meet evolving client needs.

• Strong communication skills and the ability to present new ideas to promote adoption.

• Detail-oriented, organized, and adept at managing intricate operational challenges.

• Experience with Lumina, Prisma, Smartsheet, or JIRA is beneficial.

🏝️ Benefits

• Unlimited paid time off

• 401k with company matching and no vesting period

• Annual bonuses

• Generous medical plan

• Paid parental leave