Project Manager, Life Sciences, EMEA

This is a fully remote position, open to applicants in Europe.

📋 Description

• Coordinate intricate Life Sciences workflows, encompassing translation, QA, DTP, multimedia, and linguistic sign-off for LILT’s major enterprise clients.

• Interact directly with clients to clarify their needs, ensure receipt of assets, provide status updates, and confirm deliveries in line with SLAs.

• Collaborate with engineering and linguistic teams to address and resolve bottlenecks.

• Manage internal and external communications within SLAs.

• Recognize, mitigate, and escalate risks and issues to the Program Leader.

• Define and assign administrative tasks to Project Coordinators.

• Oversee budgets and balance priorities among various tasks and customers.

• Set realistic deadlines and ensure timely completion of tasks.

• Adhere to Production SOPs, best practices, protocols, and KPIs focused on margin, quality, and timely delivery.

• Introduce new features, efficiencies, and initiatives that align with departmental and company objectives.

• Manage comprehensive project workflows, including Translation, QA, DTP, Linguistic Sign Off, E-Learning, and Multimedia.

• Ensure project-level quality and compliance with customer linguistic assets and QA guidelines.

• Maintain precise system administration and data entry.

• Handle invoicing and payment processing.

• Conduct file analysis and oversee translation memories, style guides, and reference materials.

• Utilize Production systems and tools effectively.

• Train supporting resources on production processes and methodologies.

• Create and maintain documentation related to customer processes.

• Escalate quality complaints and gather customer feedback.

• Raise Customer Support tickets as needed.

• Source linguists and submit requests for new vendor sourcing.

• Conduct ongoing risk assessments and mitigation strategies across production areas.

• Manage communication with linguists for all projects.

⛳️ Requirements

• 2–5+ years of professional experience in managing large-scale, complex production for Life Sciences clients.

• Proven experience in customer-facing roles.

• Exceptional internal communication skills, including rapid responsiveness and effective problem resolution.

• Strong organizational skills, with a keen attention to detail and the ability to multitask.

• Capacity to meet deadlines and perform under pressure.

• Demonstrated experience with AI agents, agentic tools, prompting/configuring tools, or developing simple agents/automations.

• Ability to quickly learn and adapt to AI-driven tools and workflows.

• Bachelor’s or Master’s degree in Languages, Translation, or Linguistics is preferred.

🏝️ Benefits

• Starting pay of $15–$18 per hour.

• Opportunity to work on diverse projects from any location at your convenience.

• Receive prompt and fair compensation.

• Expand your professional network within a supportive community.

• Simplified application process tailored to your expertise.

• Equitable, inclusive, and transparent hiring process.

• Accommodations available and the option to opt out of AI-assisted hiring evaluations upon request.