Project Manager IV – Business Operations

This is a fully remote position, open to applicants in Missouri.

📋 Description

• Take the lead on intricate programs that consist of several projects and workstreams independently.

• Proactively identify and address potential risks.

• Oversee interdependencies and foster alignment among a variety of stakeholder groups.

• Manage the entire project life cycle, which includes assessing requirements, planning and scheduling projects, allocating resources, budgeting, execution, deployment, and closure.

• Utilize corporate and industry-standard project management methodologies and tools.

• Support the establishment and upkeep of corporate project management methodologies and departmental protocols.

• Keep comprehensive project documentation, which comprises meeting minutes, action items, issues lists, and risk management plans.

• Lead and relay project status updates to stakeholders and external organizations.

• Negotiate with stakeholders to secure resources, resolve challenges, and mitigate risks.

• Oversee the performance of external vendors, including governance, SLAs, KPIs, deliverables, escalations, remediation plans, and governance meetings.

• Take into account operational readiness, handoffs, control mechanisms, sustainability, and the impact on customers/members post-implementation.

⛳️ Requirements

• Must have authorization to work in the U.S. without requiring employment-based visa sponsorship now or in the future.

• Bachelor’s degree in a relevant field or equivalent experience.

• Over 7 years of project management experience with departmental-specific projects.

• Prior experience in a leadership role within a functional area.

• Experience in managing cross-functional teams on large-scale projects or supervisory experience, which includes hiring, training, delegating tasks, and managing staff performance.

• Proficient in MS-Office applications.

• Experience in the healthcare sector.

• Managed care experience is preferred.

• PMP certification is preferred.

• Demonstrated experience in leading complex, cross-functional projects or programs from initiation through to implementation and stabilization.

• Experience in managing external vendors, including performance management, SLAs, KPIs, deliverables, contractual obligations, service issues, escalations, remediation plans, and governance meetings.

• Strong operational mindset.

• Vendor Governance and Business Operations experience is advantageous.

🏝️ Benefits

• Health insurance.

• 401K plan.

• Stock purchase plans.

• Tuition reimbursement.

• Paid time off.

• Holidays.

• Flexible work arrangements with options for remote, hybrid, field, or office work schedules.

• Additional incentives may be included in the total compensation package.

• Equal opportunity employer committed to fostering diversity.