Project Manager – IT

This is a fully remote position, open to applicants in United States.

📋 Description

• Create and sustain project plans, timelines, milestones, and deliverables for simultaneous technology and operational initiatives.

• Establish project scope and success metrics in collaboration with sponsors and manage change control processes.

• Coordinate cross-functional project teams, internal personnel, and external vendors.

• Monitor task ownership, dependencies, and obstacles, driving issues to resolution.

• Maintain comprehensive project documentation, including charters, status reports, decision logs, and post-implementation reviews.

• Provide regular status updates to leadership and translate technical details into business implications.

• Facilitate project meetings, working sessions, and steering committee updates.

• Document decisions and action items.

• Collect requirements, validate priorities, and manage expectations concerning timelines and trade-offs.

• Support change management and end-user readiness, including training coordination and communication strategies.

• Identify, document, manage, and escalate project risks, assumptions, and constraints, offering recommended solutions.

• Monitor project budgets, forecasts, and actuals in collaboration with IT and Finance.

• Oversee vendor and implementation-partner deliverables, statements of work, and timelines.

• Track resource capacity across projects and highlight any conflicts.

• Establish and enhance project management practices, templates, and reporting standards.

• Utilize AI tools to draft status updates, summarize meetings and documentation, analyze project data, and automate recurring tasks.

• Share effective AI practices and pinpoint opportunities to minimize manual effort.

• Contribute to refining intake, prioritization, and portfolio visibility processes.

• Report directly to the Chief Operations and Information Officer.

• Collaborate with IT, program, operations, logistics, development, and finance teams.

• Manage implementation partners, consultants, and technology vendors.

• Engage with NGOs and healthcare providers on projects that impact shared systems and data exchange.

⛳️ Requirements

• Demonstrated experience in a nonprofit or mission-driven organization.

• Over 5 years of experience managing projects from inception to completion, including scope, schedule, budget, risk, and stakeholder communication.

• A minimum of 2 years managing technology or systems implementation projects.

• Proven experience handling multiple concurrent projects with competing priorities and shared resources.

• Experience leading technology or systems implementation projects, including platform migrations, CRM or ERP rollouts, or integration work.

• Capability to coordinate cross-functional teams and external vendors without direct supervisory authority.

• Evidence of employing AI tools in daily tasks.

• Exceptional written and verbal communication skills, with the ability to present status and risks to executive audiences.

• Bachelor’s degree in Business Administration, Information Technology, Project Management, or a related field, or equivalent professional experience.

• PMP certification is preferred.

• Agile project management experience is advantageous, including sprint planning, backlog management, and iterative delivery.

• Hands-on experience with Jira is preferred, including boards, workflows, and reporting dashboards.

• Agile or Scrum credentials such as CSM, PSM, PMI-ACP, or SAFe are preferred.

• Experience with AWS cloud migration projects or Salesforce CRM implementations is preferred.

• Background in building AI-assisted workflows or automations is preferred.

• Familiarity with Confluence, Smartsheet, Asana, Microsoft Project, or comparable portfolio management tools is preferred.

• Experience managing projects with limited budgets and lean staffing is preferred.

• Background in healthcare, pharmaceutical distribution, or international development sectors is preferred.

• Proficient in project planning, scheduling, and dependency mapping.

• Skilled in scope definition, change control, budget tracking, and risk and issue management.

• Familiarity with both Waterfall and Agile delivery methodologies.

• Proficient in Jira and Confluence, or comparable work tracking and documentation platforms.

• Experience with Microsoft 365, including Teams, Excel, SharePoint, and Project.

• Capable of building dashboards and reports.

• Ability to facilitate meetings and drive decisions among stakeholders with competing priorities.

• Proficient in translating technical details for non-technical audiences and business needs for technical teams.

• Proven ability to hold cross-functional teams accountable to deadlines without direct authority.

• Experience requiring independent judgment, with a track record of success.

• Fluency in reading, writing, and speaking English.

• Ability to regularly lift or move up to 5 pounds and occasionally up to 40 pounds.

• Capable of performing required standing, walking, sitting, reaching, handling, talking, hearing, and extensive computer-related work.

• Willingness to undertake regular domestic travel.

🏝️ Benefits

• Engage in mission-driven work that supports global medicine distribution.

• Reasonable accommodations are provided for individuals with disabilities.

• Opportunities to utilize AI tools to enhance efficiency and effectiveness.

• Professional collaboration and knowledge sharing focused on effective AI practices.

• Regular domestic travel opportunities to conferences, churches, and outreach initiatives.