Project Manager – Enterprise PMO

This is a fully remote position, open to applicants in New York.

📋 Description

• Oversee the planning, execution, and successful delivery of multiple simultaneous projects within the Enterprise Project Management Office.

• Manage all aspects of project scope, timelines, budgets, resources, risks, dependencies, outputs, and overall project health.

• Lead cross-functional teams and foster stakeholder engagement and accountability.

• Implement Waterfall, Agile, and other suitable project management methodologies.

• Establish project scope and requirements, create project plans and business cases, assist in ROI analysis, and determine resource and staffing needs.

• Guide projects from initiation through to implementation and closure.

• Monitor project deliverables and milestones, providing weekly status updates.

• Identify, evaluate, document, and manage project and workstream risks, issues, and dependencies; develop mitigation strategies and escalate significant risks as necessary.

• Conduct formal quality assurance reviews with sponsors during and at the conclusion of projects.

• Collaborate with business and technology leaders to define success criteria and ensure alignment of outcomes with strategic goals.

• Cultivate relationships with stakeholders across the organization and align activities with business objectives and long-term vision.

• Assess current and future business needs related to administrative requirements, capabilities, resources, and change management.

• Document the current and future states of relevant business processes.

• Work with subject matter experts to provide solution support and implement process management best practices.

• Promote accountability and execution among business and technology teams.

• Influence stakeholders across organizational boundaries without direct authority.

• Manage expectations and maintain communication with leaders, stakeholders, external partners, and project teams through established governance structures.

• Utilize Lean management, Six Sigma, and organizational change management practices to drive business improvements and implement enabling tools and systems.

• Monitor business adoption through performance audits and reporting.

• Conduct qualitative and quantitative analysis of key performance indicators.

• Ensure completion of knowledge transfer, configuration, and support documentation prior to project closure.

• Maintain accountability for stakeholder satisfaction, resource utilization, quality, timelines, budgets, and the achievement of business objectives.

• Perform additional duties as assigned.

⛳️ Requirements

• Bachelor's Degree in a relevant field or a comparable combination of experience and education.

• A minimum of five (5) years of progressively responsible project management experience.

• Proven experience leading projects of various sizes, scopes, and complexities.

• Demonstrated ability to develop and manage project plans, schedules, dependencies, baselines, budgets, resources, risks, and deliverables.

• Experience managing projects in both Waterfall and Agile environments.

• Proven track record of collaborating with technology teams to deliver system implementations, enhancements, integrations, or other technology-driven business solutions.

• Experience in a technology or healthcare environment is mandatory.

• Experience in both technology and healthcare environments is preferred.

• Background in the insurance or vision care industry is advantageous.

• Familiarity with Microsoft Project, ServiceNow, or similar project management tools is required.

• Willingness and ability to travel as needed.

• Capability to adhere to HIPAA regulations and safeguard PHI, cardholder data, and confidential customer information.

• Compliance with company data security policies and Privacy & Security Training Program requirements is essential.

• PMP certification is preferred.

• CSM certification is a plus.

🏝️ Benefits

• Equal employment opportunities (EEO).

• Reasonable accommodations for individuals with disabilities.

• Opportunity to participate in initiatives aimed at enhancing access to vision care and education within communities.

• Engage in mission-driven work focused on improving members’ lives through vision solutions grounded in choice, value, and care.