Project Manager, Data, Reporting & Analytics

This is a fully remote position, open to applicants in Missouri.

📋 Description

• Oversee project plans related to operational metrics, dashboards, reporting routines, portfolio health, and insights for leadership.

• Collaborate with business partners to coordinate reporting requirements, metrics, definitions, timing, and ownership.

• Evaluate operational outcomes, performance trends, patterns, and anomalies to uncover opportunities for improvement.

• Convert data and reporting results into concise, decision-ready summaries along with recommended actions.

• Manage metric definitions, dashboard inputs, reporting documentation, data requests, and recurring insight processes.

• Monitor progress against readiness milestones and document the status, decisions made, issues encountered, and follow-up actions.

• Recognize and escalate risks, assumptions, barriers, and dependencies that impact readiness, adoption, quality, or timelines.

• Integrate operational data, stakeholder feedback, and tax-office insights to identify recurring themes and friction points.

• Facilitate change readiness through synchronized messaging, training contributions, support pathways, and guidance for leaders.

• Assess outcomes, document lessons learned, and propose enhancements for future project planning and execution.

• Collaborate across operations, finance, analytics, product, and field leadership to align reporting needs and provide actionable information.

⛳️ Requirements

• Bachelor's degree in a relevant field or equivalent experience through a combination of education and related work experience.

• 3–5 years of relevant experience in supporting data, reporting, or analytics initiatives.

• Proven experience in defining metrics, coordinating reporting needs, identifying trends, and translating findings into actionable business insights.

• Capability to work effectively within a diverse team environment.

• Ability to lead in a matrixed environment and remotely (virtually).

• Demonstrated skills in decision-making, analysis, and problem-solving.

• Strong oral, written, and interpersonal communication abilities.

• Proficiency in presenting complex information to various organizational levels.

• Excellent facilitation and presentation skills.

• Proficient in Microsoft Office software and product planning tools.

• Familiarity with project management methodologies.

• Proven history of establishing priorities and meeting deadlines.

🏝️ Benefits

• Medical and prescription drug coverage for employees and eligible dependents.

• H&R Block Retirement Savings Plan (401(k) Plan).

• Employee Assistance Program.

• (Virtual) fitness center programs.

• Associate discount program.

• Business Travel Accident Insurance.

• Associate Tax Prep benefit.

• Competitive salary.

• Comprehensive benefits package.

• Support for life both in and outside of the workplace.

• Opportunities for continuous learning.

• Incentive compensation or short-term incentive plans may offer additional earnings.