Project Manager – Contract to Hire

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead the complete lifecycle of client engagements.

• Supervise the design, development, and execution of projects to align with client specifications and timelines.

• Ensure timely and effective milestone transfers both internally and externally.

• Provide proactive updates on project status to team members, management, and clients.

• Conduct internal and external status meetings, documenting decisions and actions taken.

• Adhere to Ardent’s project management standards and best practices.

• Develop, maintain, and oversee progress reports, project plans, timelines, and budgets.

• Create detailed project plans to track and monitor progress.

• Manage personnel and vendor resources, adjusting plans and prioritizing needs in collaboration with the Resource Manager.

• Offer project support to both internal and external talent.

• Generate purchase orders and oversee projects from the purchase order stage through to invoicing.

• Gather client feedback and manage edits and revisions effectively.

• Escalate any changes that impact scope, time, cost, or quality.

• Conduct risk management to mitigate project risks.

• Enhance client relationships and reinforce Ardent’s role as learning consultants.

• Travel locally to client locations as necessary.

• Perform additional duties as assigned.

⛳️ Requirements

• Bachelor's degree or equivalent experience is mandatory.

• A minimum of 5 years’ experience as a client-facing Project Manager.

• Experience within the learning industry is advantageous.

• Proficiency in Smartsheet, Microsoft Project, or other project management software.

• Competence in Microsoft applications such as Word, Excel, and Outlook.

• Demonstrated ability to manage budgets effectively.

• Willingness to support clients across various time zones (EST, CST, PST).

• High level of proficiency in project and client services management.

• Strong client communication skills, including the ability to handle difficult conversations with confidence.

• Capability to manage project scope and changes through problem-solving, risk identification, issue management, and negotiation.

• Proven experience in launching new client engagements and projects.

• Ability to report on project success criteria, metrics, milestones, risks, and issues.

• Established track record of successfully delivering projects and collaborating cross-functionally across internal and external teams.

• Ability to balance attention to project details with the broader picture.

• Prompt verbal and written communication with a strong sense of urgency.

• Willingness to travel locally to client locations as required.

🏝️ Benefits

• Contract-to-hire opportunity.

• Fully remote work arrangement.

• Equal opportunity employer dedicated to diversity and inclusion.