Project Manager – Collections & Asset Recovery, Russian Speaker

This is a fully remote position, open to applicants in Poland.

📋 Description

• Oversee initiatives focused on enhancing collections and equipment recovery outcomes.

• Create, evaluate, and refine strategies to mitigate delinquency, fraud, theft, and asset loss.

• Enhance customer risk assessment through analysis of customer data, payment history, and operational metrics.

• Streamline the entire recovery process, including early-stage collections, payment plans, hard collections, repossession, and external escalation.

• Evaluate portfolio performance and uncover trends related to defaults, fraud, and equipment loss.

• Develop and assess new workflows, policies, communication strategies, and recovery methods.

• Establish and enhance KPIs related to collections, fraud, and repossession.

• Utilize AI coding tools such as Codex and Claude Code for data analysis, prototyping, automation, and the development of internal tools.

• Collaborate effectively with Operations, Customer Support, Analytics, and Marketing teams to execute changes.

• Monitor outcomes and report directly to senior management and company founders.

⛳️ Requirements

• A minimum of 5 years’ experience in project or product management within complex operational environments, focusing on process enhancement, system improvement, and business performance.

• Excellent analytical and project management capabilities.

• Strong grasp of operational processes and the ability to make data-driven decisions.

• Experience in collections, managing delinquent customers, fraud prevention, or asset recovery is a plus.

• Practical experience with AI coding tools like Codex, Claude Code, or similar is mandatory.

• Proficient in working with CRM/ERP systems, workflows, and operational data.

• Ability to autonomously identify issues, test solutions, and facilitate implementation.

• Proficient in English (C1+ level).

• Proficiency in the Russian language is an advantage.

• Must be available during US Eastern Time business hours.

🏝️ Benefits

• Become a part of New York’s largest e-bike rental company, a rapidly growing startup that has secured over $20 million in funding.

• Engage directly with founders and senior leadership.

• Enjoy significant ownership of projects that directly affect profitability and loss mitigation.

• Work in a fully remote, full-time position.

• Receive performance-based bonuses.