Project Manager – Collections & Asset Recovery, Russian Speaker

This is a fully remote position, open to applicants in Cyprus.

📋 Description

• Oversee initiatives aimed at enhancing collections and equipment recovery outcomes.

• Create, test, and refine strategies to minimize delinquency, fraud, theft, and asset loss.

• Enhance customer risk assessment using data from customers, payment histories, and operational information.

• Streamline the entire recovery process: early-stage collections, payment arrangements, hard collections, repossession, and external escalation.

• Evaluate portfolio performance and uncover trends related to default, fraud, and equipment loss.

• Develop and assess new workflows, policies, communication strategies, and recovery methodologies.

• Establish and enhance KPIs across collections, fraud prevention, and repossession efforts.

• Utilize AI coding tools such as Codex and Claude Code for data analysis, prototyping, automation, and the development of internal tools.

• Collaborate closely with Operations, Customer Support, Analytics, and Marketing teams to facilitate changes.

• Monitor outcomes and report directly to senior management and company founders.

⛳️ Requirements

• Over 5 years of experience in project or product management within operationally intricate organizations, focusing on process improvement, systems enhancement, and business performance.

• Strong analytical and project management capabilities.

• Deep understanding of operational workflows and data-driven decision-making processes.

• Experience in collections, managing delinquent customers, fraud prevention, or asset recovery is a plus.

• Practical experience with AI coding tools like Codex, Claude Code, or similar tools is essential.

• Proficient in working with CRM/ERP systems, workflows, and operational data.

• Capacity to independently recognize issues, test solutions, and drive implementation.

• Fluent in English (C1+).

• Proficiency in the Russian language is an advantage.

• Availability during business hours in the US Eastern Time zone.

🏝️ Benefits

• Become part of New York’s largest e-bike rental company, a rapidly expanding startup that has secured over $20M in funding.

• Work directly with founders and senior leadership.

• Enjoy high ownership over projects that have a direct impact on profitability and loss mitigation.

• Fully remote, full-time position.

• Performance-based bonuses available.