Project Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee client orders from start to finish

• Ensure prompt order fulfillment while maintaining strong client relationships

• Enhance operational efficiency

• Manage several high-volume promotional and print projects

• Act as the primary point of contact for clients, ensuring their satisfaction and loyalty

• Supervise the complete order lifecycle—from sourcing and estimates to delivery

• Collaborate with internal teams and manage relationships with vendors

• Oversee logistics, inventory management, and eCommerce platforms

• Provide outstanding customer service and ensure adherence to internal procedures

⛳️ Requirements

• 5+ years of experience in project management or client-facing roles

• 3+ years specifically in the print and promotional products industry

• Proficient in Microsoft Office (particularly Excel), Google Workspace, and ERP systems

• Excellent organizational, communication, and problem-solving abilities

• Extensive knowledge of product categories such as print, direct mail, branded merchandise, and vendor management

• Self-driven, detail-oriented, and able to work independently while collaborating with internal teams as necessary

🏝️ Benefits

• Eligible for performance-based incentives