Project Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee client projects from inception to completion while assisting Practice Directors with daily project management.

• Partner with Solution Architects and Application Developers to document and execute small to medium-sized ERP implementation and consulting initiatives on schedule and within budget.

• Comprehend project scope, deliverables, assumptions, budgets, and deadlines.

• Collaborate with the PMO Manager, Practice Director, Solution Architects, and Application Developers to ensure projects achieve high customer satisfaction.

• Organize and lead project kickoff, status, and closing meetings.

• Create comprehensive project plans that outline milestones, deadlines, and tasks assigned to clients versus the firm.

• Oversee project governance, including steering committee, sponsor, project team, and status-reporting meetings.

• Identify and monitor project risks and issues while establishing mitigation and contingency strategies.

• Maintain project documentation, including plans, task lists, user acceptance testing logs, deployment checklists, risk logs, and issue logs.

• Ensure the timely and quality delivery of project outcomes.

• Manage several projects concurrently within a designated practice area.

• Recognize and communicate scope modifications, and assist in preparing, altering, and reviewing change requests.

• Actively address client concerns and requests, providing swift resolutions.

• Oversee third-party deliverables for timely and compliant submission.

• Elevate unresolved issues to the Practice Director and Manager of Project Management.

• Formulate and implement both short-term and long-term goals.

• Manage timelines through effective time management techniques.

• Support team members, resolve conflicts, and communicate project status effectively.

• Uphold confidentiality regarding client, employee, and firm information.

• Establish and nurture relationships with business and technology stakeholders.

• Foster business growth by understanding RKL’s services, competitors, client capabilities, and the impact of technology on firm development.

• Perform additional duties as required.

⛳️ Requirements

• Bachelor’s degree in Management Information Systems, Computer Science, Accounting, Finance, or a related field.

• Minimum of 2 years of experience as a Project Manager in a professional services environment.

• Proficient in Microsoft Office Suite, with advanced skills in Excel.

• Background in project management, including experience with a Project Management tool (e.g., Smartsheet).

• Strong written and verbal communication abilities.

• Capacity to work independently under pressure, meet deadlines, and manage multiple projects concurrently.

• Ability to collaborate with teams across various geographical locations.

• Capable of multitasking in a dynamic environment.

• Flexibility to adapt to change and work autonomously as well as in a team setting.

• Strong problem-solving skills and discernment regarding when to escalate issues to management.

• Exceptional customer service and communication skills, including the ability to present complex information to both technical and non-technical audiences.

• Outstanding time management and organizational abilities.

• Awareness of commercial factors and the evolving internal and external IT landscapes.

• Keen attention to detail.

• Capability to lift/carry up to 20 pounds.

• Ability to communicate professionally with both internal and external clients.

• Willingness to travel to local and distant clients as necessary.

🏝️ Benefits

• Option to work remotely.

• Flexibility to work outside of standard business hours and on weekends as needed.

• Travel to local and non-local clients as required.

• Overnight travel may be necessary.

• Reasonable accommodations may be provided to enable individuals with disabilities to perform essential job functions.