Project Manager

This is a fully remote position, open to applicants in Canada.

📋 Description

• Oversee customer relationships throughout the implementation and upgrade processes

• Work in collaboration with stakeholders and internal teams to ensure projects are delivered on time, within budget, and scope

• Direct projects through the entire implementation lifecycle, from initial discovery and requirements gathering to configuration, testing, training, go-live, and post-implementation stabilization

• Manage project plans, risk registers, budgets, financial tracking, and resource cost allocation across multiple concurrent projects

• Track project profitability, report any budget discrepancies, and recommend corrective measures

• Address project challenges, manage mitigation strategies, and activate escalation procedures for critical risks

• Act as the primary liaison for client project sponsors and stakeholders

• Facilitate workshops for requirements gathering, design reviews, and status updates

• Generate project status reports, financial summaries, milestone tracking, risk assessments, and project documentation

• Lead cross-functional teams in software consulting, clinical configuration, technical integration, and quality assurance

• Coordinate the allocation of internal resources and escalate any blockers and resource conflicts

• Collaborate with Product Development, Quality Assurance, and Support teams during go-live and post-implementation transitions

• Enhance CKG implementation methodologies, playbooks, delivery standards, templates, checklists, and implementation accelerators

• Engage in post-implementation reviews and document lessons learned

⛳️ Requirements

• Proven experience in managing software development projects through all phases of the project lifecycle

• PMP, PRINCE2, or similar project management certification

• Familiarity with software development processes and methodologies

• Ability to convey complex technical concepts to non-technical stakeholders

• Demonstrated leadership capabilities and experience in leading cross-functional teams

• Strong analytical skills for evaluating project progress and making data-driven decisions

• Excellent written and verbal communication skills in English

• Demonstrated problem-solving abilities

• Proficiency in project management tools such as Jira, Confluence, Microsoft Project, Smartsheet, or similar

• Availability to attend customer meetings primarily in North America and potentially in the UK & Ireland

• Bilingual proficiency in English and French is advantageous for client engagements based in Quebec

• Educational background in Business Administration or a related field

• Experience in healthcare technology, electronic health records (EHR), or medical device software environments

• Experience in managing technology projects within the public sector

• Knowledge of healthcare regulatory frameworks such as Health Canada, ISO 13485, and provincial privacy laws

• Familiarity with software systems related to kidney care, dialysis, or nephrology

• Experience working with Constellation Software or its operating groups

• Understanding of data migration strategies and healthcare interoperability standards like HL7 and FHIR

🏝️ Benefits

• Equal opportunity employer

• Reasonable accommodations for applicants with disabilities

• Inclusive and diverse workplace