Project Manager

This is a fully remote position, open to applicants in India.

📋 Description

• Oversee the planning, implementation, monitoring, and completion phases of eCOA studies and programs.

• Collect customer requirements and convert study needs into actionable strategies for cross-functional operational teams.

• Create, maintain, and administer study documentation throughout the project lifecycle.

• Organize the distribution, tracking, reconciliation, and management of study devices and related equipment.

• Generate, review, and disseminate study status reports, metrics, and project communications.

• Ensure proper archival of study data, documentation, and project records in compliance with company and regulatory standards.

• Set and manage customer expectations through proactive communication and effective stakeholder engagement.

• Track study timelines, milestones, deliverables, and dependencies to ensure successful project execution.

• Handle financial aspects of assigned studies, including budget assessments, revenue forecasting, scope change evaluations, and invoice reconciliations.

• Identify project risks, develop mitigation strategies, and escalate issues appropriately to facilitate study success.

• Promote collaboration between sponsors, vendors, and internal teams to optimize resource use and fulfill contractual obligations.

• Lead discussions and negotiations both internally and externally to resolve issues and maintain strong client relationships.

• Utilize structured problem-solving methodologies to tackle customer concerns and project challenges.

• Keep issue tracking documentation up to date and ensure timely follow-up and resolution of customer escalations.

• Present eCOA services and operational workflows during investigator meetings, site initiation meetings, and client presentations as needed.

• Assist in the onboarding, mentoring, and training of new project management team members.

• Contribute to departmental initiatives, process enhancements, and special projects as assigned.

⛳️ Requirements

• Bachelor’s degree or an equivalent combination of education and relevant project management experience.

• 1 to 4 years of project management experience in pharmaceutical, biotechnology, healthcare, clinical research, life sciences, or related fields.

• Familiarity with the drug development process and the clinical trial environment.

• Preferred experience in supporting technology-enabled clinical trials, eClinical solutions, eCOA, ePRO, eConsent, RTSM/IRT, or related platforms.

• Strong skills in project planning, organization, prioritization, and time management.

• Experience in coordinating multiple stakeholders, timelines, budgets, and deliverables simultaneously.

• Knowledge of project financial management concepts, including budgeting, forecasting, invoicing, and scope management.

• Strong risk management and problem-solving skills with the capability to proactively identify and address project challenges.

• Excellent verbal and written communication skills with proficiency in English.

• Strong interpersonal skills and the ability to cultivate productive relationships with sponsors, sites, and cross-functional teams.

• Proficient in Microsoft Office applications, including Excel, PowerPoint, Word, Outlook, and Teams.

• Detail-oriented with proven responsiveness to customer inquiries and operational requests.

🏝️ Benefits

• Competitive salary and incentives.

• Provident fund and medical insurance.

• Engaging employee programs and local events.

• Modern office environments and remote work flexibility.

• Opportunities for professional growth and career advancement within a global organization.