Project Manager

This is a fully remote position, open to applicants in Latin America.

📋 Description

• Evaluate and provide quotes for translation and localization projects for designated clients.

• Strategically plan and oversee projects to ensure deadlines, quality standards, and budget constraints are met.

• Cultivate and manage client relationships, acting as the primary daily point of contact.

• Offer support and insights to both internal teams and clients, including educating them on the localization process.

• Collaborate with international production teams to develop, implement, and uphold client- or project-specific procedures, solutions, checklists, and guidelines.

• Ensure the precision of financial project data, workflows, schedules, and processes to enhance efficiency and profitability.

• Address questions and resolve issues promptly and effectively for both clients and internal teams.

• Organize and take part in client meetings.

• Maintain a comprehensive overview of projects and delegate tasks to Project Coordinators or other team members.

• Manage issues, conflicts, and emergencies, devising alternative solutions as necessary.

• Guarantee final project quality, timely delivery, and overall client satisfaction.

• Collect basic production data for Quarterly Business Reviews (QBRs) or other client reporting.

⛳️ Requirements

• Experience in localization is essential.

• A minimum of 3 years of project management experience is required.

• Proven familiarity with industry-related tools, such as CAT, OCR, and TMS.

• Capability to perform under pressure in a deadline-oriented environment.

• Strong skills in customer service, negotiation, and problem-solving.

• Demonstrated self-motivation and adaptability to work independently and collaboratively, including under supervision.

• Consistent and professional communication with clients and internal teams.

• Keen attention to detail.

• Excellent organizational, planning, and multitasking abilities.

• Ability to provide clear instructions and guidance to a small team.

🏝️ Benefits

• Opportunities for professional development and growth within the localization industry.

• Training in new tools, technologies, and processes.

• A dynamic, multicultural, and supportive working environment.

• A vibrant, diverse team spanning across the Americas, Asia, Africa, and Europe.