Project Manager – Administration/Operations

This is a fully remote position, open to applicants in United States.

📋 Description

• Define the scopes, objectives, deliverables, and timelines for various administrative, operational, and organizational projects.

• Develop and manage comprehensive project plans, schedules, and resource allocations utilizing project management software.

• Monitor milestones, track progress, and eliminate obstacles across multiple simultaneous projects.

• Supervise the creation, standardization, and upkeep of SOPs, process maps, and training documentation.

• Collaborate with subject matter experts to document administrative workflows, escalation procedures, and operational manuals.

• Establish version control practices, documentation review timelines, and governance frameworks for knowledge management.

• Manage employee data, attendance tracking, leave/vacation reconciliation, and administrative audit projects.

• Ensure the consistency, accuracy, and appropriate permissions of data across administrative tools, databases, and spreadsheets.

• Work alongside HR, finance, and operations teams to optimize record-keeping and data collection processes.

• Act as the main point of contact for internal stakeholders, team leaders, and external vendors regarding operational projects.

• Lead project status meetings, set agendas, document action items, and promote team accountability.

• Generate daily, weekly, and monthly progress reports and executive dashboards for senior management review.

⛳️ Requirements

• 3 to 5+ years of demonstrated project management experience with a focus on business operations, administrative systems, HR operations, or process improvement.

• Strong expertise in contemporary project management platforms, including Asana, ClickUp, Monday.com, Jira, Trello, or similar tools.

• Proficiency in Google Workspace, encompassing Google Docs, Sheets, Forms, and Slides.

• Proficient in Microsoft 365.

• Experience in creating SOPs, workflow diagrams, and operational manuals using tools such as Lucidchart, Miro, or Notion.

• Knowledge of data hygiene, reporting, spreadsheet management, and foundational database concepts.

• Outstanding organizational skills and ability to manage time effectively.

• Strong active listening abilities.

• Excellent written and verbal communication skills.

• PMP or CAPM certification is preferred.

• Basic familiarity with automation and CRM tools such as GoHighLevel, Zapier, or Make is preferred.

• Experience in a fast-paced, remote work environment managing global or distributed teams is preferred.

🏝️ Benefits

• Remote working opportunity.

• Full-time employment.

• Option for contract employment.

• Chance to collaborate with global or distributed teams.

• Professional experience with state-of-the-art project management, productivity, documentation, and automation tools.