Project Coordinator II

This is a fully remote position, open to applicants in Ohio.

📋 Description

• Plan and oversee all aspects of data center projects from the initial phase to completion.

• Manage implementation processes such as asset management, resource allocation, progress monitoring, change control, documentation, training, and ensure timely delivery within budget limits.

• Oversee assets and materials across data centers and storage facilities.

• Collect and maintain lists of project requirements.

• Provide weekly updates on project status, including updates on action items.

• Schedule and coordinate project reviews and follow up on assigned tasks.

• Accurately communicate project status to project teams.

• Maintain and track project plans, schedules, work hours, and expenditures.

• Assist in identifying project challenges, assigning solutions to the appropriate team members, and escalating issues to the client manager.

• Organize, attend, and engage in stakeholder meetings.

• Document and follow up on key actions and decisions from meetings.

• Collaborate with regional teams that are responsible for project resources and ticket resolution.

• Daily monitor the ticketing system and reassign tickets as necessary.

• Generate regular reports.

• Identify trends or recurring issues and escalate them to management.

• Identify and define opportunities for process improvements.

• Stay updated on current processes and procedures.

• Support SDMs/Project Managers with analytical needs, critical metrics, KPIs, and actionable insights.

• Perform additional duties as required.

⛳️ Requirements

• Associate's degree (A.A.) or equivalent from a two-year college or technical school with 2 to 5 years of related experience and/or training; or an equivalent combination of education and experience.

• Develop productive working relationships internally and externally.

• Exercise judgment within established procedures and practices to determine appropriate actions.

• Willingness to occasionally adjust working hours to collaborate with regional colleagues.

• Proficient in Microsoft Excel and Google Suite.

• Excellent verbal and written communication skills.

• Prior experience with ticketing systems and/or project management systems.

• Knowledge of or experience in a technology-driven environment.

• Proactive attitude and reliability.

• Strong customer service skills.

• Ability to work effectively both in a team and independently.

• Capacity to multitask and prioritize workload effectively.

• Strong judgment, problem-solving, and decision-making abilities.

• Ability to maintain confidentiality and uphold professional decorum.

• Familiarity with various project management methodologies is preferred.

• Possession of various certifications, including PMP, is preferred.

🏝️ Benefits

• Medical coverage through UHC (PPO, HSA, Surest options) / Medical coverage through Kaiser (HMO option only) for California employees only.

• Dental coverage provided through UHC.

• Nationwide Vision coverage from UHC.

• Flexible Spending Account for Health & Dependent Care.

• Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific).

• Continuing Education and Professional Development through various integrated platforms, such as Udemy and Coursera.

• Corporate Wellness Program offered by Goomi Group.

• Employee Assistance Program.

• Wellness Days.

• 401k Plan.

• Basic and Supplemental Life Insurance.

• Short Term & Long Term Disability coverage.

• Critical Illness, Critical Hospital, and Voluntary Accident Insurance.

• Tuition Reimbursement (available 6 months after start date, capped).

• Paid Time Off (accrued and prorated, maximum of 120 hours annually).

• Paid Holidays.

• Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law.