Project Coordinator

This is a fully remote position, open to applicants in Poland.

📋 Description

• Assist customers in utilizing a learning software platform

• Conduct one-on-one meetings, training sessions, and troubleshooting

• Establish and oversee project plans using supplied templates

• Monitor milestones, risks, and action items

• Arrange meetings and create agendas

• Address issues and coordinate subsequent steps

• Respond to customer inquiries via email

• Document and follow up on bug reports

• Gather and communicate product feedback

• Oversee onboarding and implementation from kickoff to go-live

• Ensure clear communication and maintain project timelines

• Deliver proactive and responsive customer support

⛳️ Requirements

• Excellent communication and expectation management abilities

• Self-assured in facilitating meetings

• Outstanding spoken and written English skills

• Over 2 years of experience in project coordination, project management, customer support, or client-facing positions

• Comfort in working across diverse topics and with various stakeholders

• Ability to meet deadlines and adapt quickly based on feedback

🏝️ Benefits

• Exposure to international, enterprise-level projects

• Practical experience with a modern, AI-driven software product

• Well-defined responsibilities and organized project workflows

• Opportunities for long-term collaboration

• Supportive onboarding and knowledge sharing within the team

• An opportunity to be part of the client’s internal team