Project Coordinator

This is a fully remote position, open to applicants in Poland.

📋 Description

• Assist customers in navigating a learning software platform

• Conduct one-on-one meetings, training sessions, and troubleshooting

• Establish and oversee project plans utilizing provided templates

• Monitor milestones, assess risks, and track action items

• Organize meetings and create agendas

• Address issues and coordinate subsequent steps

• Respond to customer inquiries via email

• Record and follow up on bug reports

• Gather and communicate product feedback

• Collaborate with internal experts and customer stakeholders from project initiation to go-live

⛳️ Requirements

• Strong communication abilities and effective expectation management

• Confidence in leading meetings

• Exceptional verbal and written English skills

• Over 2 years of experience in project coordination, project management, customer support, or client-facing roles

• Ability to engage with a diverse range of topics and stakeholders

• Capacity to meet deadlines and adapt quickly based on feedback

🏝️ Benefits

• Exposure to global, enterprise-level projects

• Hands-on experience with a contemporary, AI-driven software product

• Well-defined responsibilities and organized project work

• Opportunities for long-term collaboration

• Comprehensive onboarding and knowledge sharing within the team