Project Coordinator

This is a fully remote position, open to applicants in United States.

📋 Description

• Provide support for company-wide case management through skip tracing, advanced claimant communications, IVRs, social media, and document retention strategies.

• Collaborate closely with Project Management personnel to support case management efforts.

• Aid in the execution of detailed project plans and track their progress effectively.

• Develop and maintain project documentation, which includes status reports, deadlines, and task responsibilities.

• Monitor and report on project status in relation to milestones and timelines.

• Coordinate internal resources and external vendors for successful project implementation.

• Assist in the development and execution of case invoices.

• Review settlement agreement documents and comprehend case requirements thoroughly.

• Help process, deduplicate, normalize, optimize, and analyze large datasets while preparing relevant reports.

• Accurately and promptly process claims and incoming correspondence in accordance with settlement agreements.

• Evaluate claims and supporting documents to assess eligibility.

• Adhere to adjudication policies and procedures for payment or placement into appropriate programs.

• Conduct research and respond to requests for notice packets.

• Perform skip tracing for undeliverable notices and checks.

• Resolve issues related to claims adjudication.

• Assist in the distribution of settlement benefits and post-distribution services.

• Safeguard confidential information.

• Maintain high-quality customer service for clients and claimants.

• Engage regularly with colleagues and meet with management to provide insights and enhance communication.

• Adhere to business processes, embrace new responsibilities, and perform other tasks as assigned by management.

⛳️ Requirements

• 1-2 years of experience in project support or as an associate in business, accounting, finance, paralegal, or a related field.

• At least 1-2 years of relevant experience with a proven record of achievements.

• Experience in the financial, insurance, or legal sectors is preferred.

• Proven ability to manage multiple tasks simultaneously in a fast-paced, deadline-driven environment.

• Exceptional written, verbal, communication, and research abilities.

• Capability to adapt swiftly to urgent matters as they arise.

• Ability to work effectively with a diverse range of individuals from various ethnic backgrounds and professional skill sets.

• Strong problem diagnosis and creative problem-solving abilities.

• Commitment to maintaining the highest level of confidentiality.

• Excellent attention to detail.

• Proficient time management skills.

• Ability to work independently.

• Proficient in problem analysis and resolution at both strategic and functional levels.

• Strong computer skills, including proficiency in Microsoft Word, Excel, Outlook, and PowerPoint.

• Must be authorized to work in the United States without sponsorship.

• Ability to communicate effectively; use hands or fingers; and occasionally stand, walk, sit, reach, and lift or move up to 20 pounds.

• Ability to analyze different factors, select effective courses of action, manage multiple tasks and stressful situations, engage with diverse personalities, and prioritize workload efficiently.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health, dental, and vision insurance.

• Retirement savings plan with company match.

• Opportunities for professional development and career advancement.

• Flexible work schedule and remote work options.