Program Manager, Engineering Services

This is a fully remote position, open to applicants in Florida, +1 more state.

📋 Description

• Act as the main liaison for Exodigo's largest engineering-services clients from the award of contracts through to closeout and renewal.

• Take ownership of client satisfaction, manage expectations, provide status updates, resolve issues, and escalate any risks related to scope, schedule, or budget.

• Foster relationships with both owner and prime-consultant organizations.

• Lead project and business reviews that assess performance, outcomes, and the value provided.

• Guide clients on engineering design methodologies, the adoption of AI technology, and project risk management.

• Ensure the quality of utility design, conflict analysis, and subsurface utility engineering deliverables.

• Develop work plans, fee estimates, schedules, and staffing; facilitate client kickoff meetings.

• Direct multidisciplinary teams of engineers, designers, and data specialists to achieve timely and budget-compliant project delivery.

• Ensure that deliverables meet the standards of clients, agencies, and the industry.

• Oversee QA/QC plans and verify that sealed or certified deliverables adhere to professional standards.

• Manage subconsultants and collaborate with teaming partners.

• Oversee project budgets, forecasts, margins, KPIs, hours, expenses, and earned value.

• Maintain project management plans, risk registers, decision logs, and change documentation.

• Identify changes in scope and manage change requests as well as contract amendments.

• Lead recovery planning and conduct lessons-learned sessions.

• Participate in go/no-go decisions, win strategies, pricing, risk assessments, proposals, and client interviews.

• Monitor client programs, solicitations, and contract vehicles.

• Drive commercial growth, retention, expansion, and follow-on contract value for assigned key accounts.

• Create account plans that align with client capital programs and project pipelines.

• Identify opportunities for task orders, programs, divisions, and cross-selling mapping and digital-twin services.

• Collaborate with Sales on account transitions and new business opportunities.

• Keep CRM records updated for account health, pipeline, and forecasts.

• Mentor project staff and provide performance feedback.

• Work alongside Engineering, Operations, Product, and Sales teams.

• Incorporate client insights into service offerings, AI-assisted design tools, and the product roadmap.

• Represent Exodigo at client meetings, industry events, and professional organizations.

⛳️ Requirements

• Bachelor's degree in Civil, Electrical, or a related engineering field.

• Registered Professional Engineer (PE) in at least one U.S. state, with the capability to obtain comity licenses as necessary.

• Over 10 years of engineering experience, with a minimum of 5 years in managing design or engineering-services contracts for clients.

• Required experience with public-sector clients, such as state DOTs, transit agencies, airports, public utilities, or municipalities.

• Demonstrated success in growing and retaining large, complex client accounts, including follow-on work that you helped secure.

• Proficiency in utility design and coordination, as well as subsurface utility engineering.

• Strong understanding of project controls, including work plans, fee estimates, budgets, schedules, earned value, change management, and risk registers.

• Experience in preparing proposals and conducting presentations in client interviews.

• Knowledge of public-sector procurement and contract types, such as QBS, IDIQ/on-call, task-order, and design-build delivery methods.

• Excellent written and verbal communication skills, able to engage with both technical and executive audiences.

• Willingness to travel up to 40% and the ability to thrive in a remote, rapidly growing environment.

• Preferred: Master's degree in Engineering.

• Preferred: Project Management Professional (PMP), DBIA, or CCM certification.

• Preferred: Experience in transportation, rail, aviation, power, or water infrastructure programs.

• Preferred: Experience with Design-Build, Progressive Design-Build, or alliance delivery, including bridging documents.

• Preferred: Experience collaborating with or working for large AEC/EPC firms as a prime or subconsultant.

• Preferred: Familiarity with geophysical methods (GPR, EM, magnetics) and ASCE 75 utility as-built data standards.

• Preferred: Proficiency in design and BIM tools (MicroStation/OpenRoads, Civil 3D, Revit) and digital-delivery workflows.

• Preferred: Interest in applying AI-assisted design to engineering production.

• Preferred: Active participation in professional organizations (ASCE, ACEC, ARTBA, APTA, ACI-NA, or similar).

🏝️ Benefits

• Remote-first culture that emphasizes flexibility and autonomy.

• Opportunity to have a direct impact on customer success and long-term growth.

• Work with innovative solutions that are transforming infrastructure and capital programs.

• A collaborative, ego-free team environment focused on achieving customer outcomes.