Program Manager, Detainee Transport Operations

This is a fully remote position, open to applicants in Texas.

📋 Description

• Supervise and implement high-security government contract operations for the secure transport of detainees throughout Texas, extending into regional areas of New Mexico and Oklahoma.

• Manage daily ground transport operations, including route planning and scheduling, ensuring compliance with government contractual requirements.

• Guarantee adherence to federal, state, and local regulations related to detainee transport, law enforcement standards, public safety, and interstate commerce.

• Oversee vehicle asset distribution, fleet maintenance initiatives, emergency repair procedures, and compliance with Department of Transportation safety regulations.

• Develop and maintain security protocols, detainee custody processes, emergency response strategies, and risk management practices during transit.

• Act as the primary operational contact for government contracting officers, law enforcement agencies, and facility managers.

• Provide regular performance updates and fulfill contract obligations.

• Track transport operations in real-time and manage emergency situations, security events, and mechanical failures.

• Ensure timely incident reporting and formulate corrective action plans.

• Manage operational expenses, fuel expenditures, overtime, and equipment acquisitions to enhance contract profitability and resource utilization.

• Maintain ownership of operational, financial, and logistical aspects to ensure safe, compliant, and timely ground transport.

• Promote operational excellence, fleet reliability, and safety compliance across designated transit routes.

⛳️ Requirements

• At least 5–7 years of progressive management experience in overseeing large-scale transport operations.

• Bachelor's degree in Criminal Justice, Operations Management, Business Administration, or a related discipline preferred, or an equivalent combination of education and substantial operational leadership experience.

• Extensive knowledge of federal detainee transport standards, ICE/PBNDS guidelines, DOT motor carrier safety regulations, and secure detention measures.

• Demonstrated experience in managing medium to large vehicle fleets, preventive maintenance schedules, asset management, and vendor service agreements.

• Must successfully pass a stringent federal background check and drug screening.

• Required to obtain and maintain the necessary security clearance.

• Strong leadership skills, particularly in high-pressure environments.

• Excellent conflict resolution abilities.

• Proficient verbal and written communication skills in a professional context.

• Willingness and capability to travel approximately 50% of the time.

• Ability to work in extreme weather conditions, exposure to fumes or airborne particles, toxic or caustic chemicals, and loud noise environments.

• Physical capability to remain stationary, stand, push, pull, climb, kneel, crawl, balance, squat, bend, and reach.

• Proficient in using carts, dollies, and similar equipment.

• Ability to occasionally lift or move up to 49 pounds.

🏝️ Benefits

• Full-time salaried/exempt role.

• Telecommuting options available.

• Equal opportunity and affirmative action employer.

• Reasonable accommodations provided for disabilities or special needs.