Senior Program Manager, Business Architect

This is a fully remote position, open to applicants in United States.

📋 Description

• Establish strategic intent, define scope, outline target outcomes, assess risks, benefits, and develop the product or capability strategy.

• Evaluate existing capabilities, workflows, systems, and operating models; identify gaps and articulate future-state business capabilities.

• Direct cross-functional impact assessments and prioritize opportunities in alignment with the portfolio and roadmap.

• Create lean business cases that encompass strategic alignment, operational impacts, dependencies, risks, implementation considerations, and success metrics.

• Convert opportunities into executable plans, including sponsorship, funding, requirements, milestones, and success criteria.

• Oversee integration, implementation, and enhancement of the Epic Payer Platform along with other EHR/interoperability capabilities.

• Facilitate secure, reliable, bi-directional data exchange between payers and providers.

• Collaborate with business, clinical, product, technology, and delivery teams to enhance workflows and ensure adherence to privacy, security, regulatory, and enterprise architecture standards.

• Formulate implementation, market readiness, and adoption strategies.

• Provide comprehensive oversight from solution design to operational adoption.

• Steer decision-making, manage dependencies and escalations, and mitigate delivery risks.

• Maintain transparency regarding interoperability initiatives and communicate priorities, decisions, progress, risks, and synergies to stakeholders and leadership.

⛳️ Requirements

• Minimum of six years of experience in program management, business architecture, product strategy, business analysis, healthcare technology, or a related field.

• Strong business insight and the ability to rapidly grasp business, clinical, regulatory, and technology domains.

• Proven ability to lead through influence, align diverse stakeholders, and navigate through ambiguity and change.

• Exceptional analytical, problem-solving, facilitation, presentation, and executive communication skills.

• Proficient in Microsoft Office Suite.

• Willingness to travel up to 10% of the time.

• Experience in a healthcare payer, provider, or healthcare technology organization is preferred.

• Familiarity with EHR platforms such as Epic, Oracle Health/Cerner, or athenahealth is preferred.

• Experience with process modeling tools like IBM Blueworks Live or Microsoft Visio is preferred.

• Agile or project management certification is preferred.

• A bachelor's degree is preferred; an advanced degree such as an MBA, MHA, or MPH is a plus.

• Self-motivated and capable of leading a team, whether directly or within a matrixed environment.

• Ability to influence in both direct and matrixed settings.

• Capacity to drive results independently.

• Skill in conducting current-state process discovery and root-cause analysis.

• Proficiency in designing future-state processes.

• Ability to refine opportunities from high-level concepts to implementation-ready solutions.

🏝️ Benefits

• Eligibility for an annual bonus plan.

• Medical, vision, and dental benefits available from day one.

• Well-being and behavioral health programs.

• 401(k) plan.

• Company-paid life insurance.

• Tuition reimbursement offered.

• A minimum of 18 days of paid time off annually.

• Paid holidays.

• Various leave of absence options.

• Remote work arrangements available.

• Requirement for cable broadband or fiber internet with at least 10Mbps download/5Mbps upload for home working.