Go to Market Program Manager – Platform and Assurance

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Oversee numerous projects, workstreams, and teams simultaneously

• Outline project scope, plans, timelines, milestones, responsible parties, and success criteria

• Manage program timelines, scope, resources, risks, issues, and interdependencies

• Establish governance structures and communication protocols for stakeholders

• Provide regular updates on delivery status, risks, decisions, financial metrics, and outcomes

• Assist with change management, readiness, adoption, and maturity initiatives

• Coordinate Training and Enablement efforts, encompassing audience analysis, communications, delivery strategies, feedback collection, and adoption metrics

• Support Go-to-Market initiatives from planning through launch, enablement, adoption, and follow-up

• Develop contingency plans and mitigation strategies

• Collaborate with Product, Marketing, Sales, Enablement, Strategy and Planning, Business Operations, Finance, and technical teams

• Leverage data, AI-driven tools, and automation to enhance planning, reporting, analysis, risk visibility, and decision-making

• Assess program outcomes and suggest improvements for processes, tools, or resources

• Assist teams in prioritizing competing tasks and escalate decisions as necessary

• Create standardized playbooks, processes, and program management methodologies

⛳️ Requirements

• Bachelor's degree plus 7+ years of experience in project or program management

• Proven experience coordinating deliverables across two or more teams or functional areas

• Expertise in managing project or program timelines, risks, and dependencies

• Background in Go-to-Market operations, product operations, Training and Enablement, sales operations, or business operations

• Experience in supporting at least one product launch, readiness, enablement, or organizational change initiative

• Proficient in developing project or program plans that define goals, milestones, responsible parties, deliverables, and success criteria

• Experience in creating playbooks, communications, handoff documents, or enablement resources

• Familiarity with tools such as Asana, Jira, Salesforce, SharePoint, Airtable, or Power BI

• Experience utilizing AI, automation, analytics, or reporting tools

• PMP or similar certification is preferred

🏝️ Benefits

• Medical, dental, and vision insurance

• 401(k) plan with a Cisco matching contribution

• Paid parental leave

• Short- and long-term disability coverage

• Basic life insurance

• Cisco restricted stock unit grants may be available

• 10 paid holidays per full calendar year

• 1 floating holiday for non-exempt employees

• Paid birthday day off

• Paid year-end holiday shutdown

• 4 paid days off for personal wellness

• Flexible vacation time off program for exempt employees

• 16 days of paid vacation per full calendar year for non-exempt employees

• 80 hours of sick time off provided on hire date and each January 1st thereafter

• Up to 80 hours of unused sick time carried forward

• Additional paid time away for critical or emergency family issues

• Optional 10 paid volunteer days per full calendar year

• Annual bonuses for non-sales roles

• Opportunities to grow and build at Cisco