Deputy Program Manager, Detainee Transport Operations

This is a fully remote position, open to applicants in Texas.

📋 Description

• Provide oversight and facilitate the daily operations of secure detainee transport services throughout Texas.

• Assist the Program Manager in managing daily detainee transit activities, route dispatching, and scheduling of field personnel.

• Supervise vehicle fleet management, ensuring preventive maintenance, emergency roadside assistance, asset availability, and compliance with DOT safety regulations.

• Implement federal detainee transport standards, ICE/PBNDS guidelines, state law enforcement regulations, and internal security measures.

• Manage regional field leads, transport officers, and supporting staff.

• Ensure adequate staffing coverage, compliance with uniform/equipment standards, and continuous tactical and security training.

• Address real-time field escalations related to route delays, mechanical failures, security events, and emergency rerouting.

• Maintain communication with officials from government agencies, detention facility administrators, and local law enforcement partners.

• Compile daily operational logs, monthly activity reports, fleet maintenance records, and performance deliverables for contracts.

• Assume complete operational control of the detainee transport program during the Program Manager’s absence.

⛳️ Requirements

• A minimum of 4–6 years of progressive leadership experience in large-scale transport operations.

• A preferred bachelor’s degree in Criminal Justice, Operations Management, Business Administration, or a related field, or equivalent relevant experience and education.

• A thorough understanding of federal government contracting, detainee custody standards, PBNDS requirements, and DOT motor carrier regulations.

• Direct experience in managing light/heavy commercial vehicle fleets, maintenance tracking systems, and driver safety compliance.

• Must successfully pass a stringent federal background investigation and obtain/maintain the necessary security clearance.

• Must hold a valid driver's license with a clean driving record.

• Willingness to travel extensively across Texas, with some operations extending into New Mexico and Oklahoma.

• Strong multi-tasking abilities, sound operational judgment in high-pressure situations, and proficient written/verbal communication skills.

• Capability to work in extreme weather conditions, with exposure to fumes or airborne particles, toxic or caustic chemicals, and loud noises.

• Physical ability to remain stationary, stand, push, pull, climb, kneel, crawl, balance, squat, bend, and reach.

• Ability to use carts and dollies for transporting items.

• Capability to occasionally lift and/or move up to 49 pounds.

🏝️ Benefits

• Remote/teleworking arrangement with 75% travel.

• Full-time exempt/salaried position.

• Equal employment opportunity and affirmative action workplace.

• Reasonable accommodations for disabilities or special needs.