Program Manager

This is a fully remote position, open to applicants in Alabama, +45 more states.

📋 Description

• Oversee a strategically aligned portfolio of programs, projects, and initiatives spanning business, technology, clinical, regulatory, operational, and external partnership domains.

• Convert enterprise and domain strategies into actionable portfolio roadmaps, prioritizations, expected outcomes, and measurable success indicators.

• Maintain comprehensive visibility into the health of the portfolio, encompassing scope, timelines, financial performance, capacity, risks, dependencies, decisions, and benefits.

• Assess initiatives based on their strategic significance, urgency, complexity, risk factors, sequencing, resource availability, and organizational preparedness.

• Identify systemic risks, bottlenecks, opportunities, and trade-offs among projects.

• Suggest acceleration, postponement, redesign, or escalation of tasks based on priorities and resource capacity.

• Establish and guide portfolio and program governance, decision-making rights, escalation procedures, accountability, and operating frequencies.

• Collaborate with executive sponsors and domain leaders to confirm priorities, resolve trade-offs, and address constraints.

• Transform intricate portfolio data into executive insights, options, recommendations, and decision requests.

• Coordinate efforts across business, technology, operations, clinical, regulatory, finance, data, vendor, and other delivery partners.

• Integrate dependencies, milestones, capacity requirements, and decisions across projects and domains.

• Mentor Project Managers and delivery leaders while ensuring accountability for delivery.

• Define and uphold portfolio and program outcomes, benefits, metrics, assumptions, and value objectives.

• Monitor business outcomes, adoption rates, operational readiness, and benefits realization.

• Build and nurture relationships with senior leaders, executive sponsors, and cross-functional partners.

• Develop integrated communication strategies and convey risks, choices, recommendations, and business implications.

• Influence and negotiate across organizational boundaries in a matrixed setting.

• Coach and guide Project Managers and delivery leads.

• Reinforce PMO standards, tools, governance practices, and communication expectations.

• Lead cross-functional change initiatives, anticipate resistance and readiness issues, and coordinate the sequencing of initiatives.

• Evaluate risks and establish mitigation, contingency, and escalation plans.

• Monitor financial health, investment assumptions, resource demands, and capacity limitations.

• Collaborate with procurement, finance, legal, compliance, technology, and operational leaders.

• Manage vendor performance in accordance with contracts, statements of work, commitments, and anticipated outcomes.

• Perform other duties as assigned or requested.

⛳️ Requirements

• Must be a U.S. citizen due to Department of Defense (DOD) contract stipulations.

• Must successfully pass a background check.

• Minimum educational requirement is a high school diploma or GED.

• 7–10 years of experience in project management or delivering business solutions through information technology.

• Preferred: Bachelor’s degree or equivalent relevant experience.

• Preferred: Advanced degree in business, technology management, healthcare administration, or a related field.

• Preferred: Seven or more years of progressively responsible experience in program management, portfolio management, strategic execution, transformation, or complex cross-functional delivery.

• Proven experience in leading multiple interdependent initiatives across organizational or functional boundaries.

• Experience collaborating with senior leaders and executive sponsors.

• Proven ability to lead through influence in a matrixed environment.

• Experience in crafting executive-level communications, recommendations, roadmaps, and integrated reporting for programs or portfolios.

• Demonstrated experience in identifying and managing cross-project dependencies, resource constraints, and strategic risks.

• Experience in healthcare, insurance, regulated operations, technology-enabled transformation, or other complex regulated environments.

• Familiarity with benefits realization, portfolio governance, organizational change, and facilitating executive decision-making.

• Experience in coaching or developing Project Managers and delivery leaders.

• Experience utilizing portfolio-management and collaboration platforms.

• Required licenses/certifications: None.

• Preferred: PMP, PgMP, PfMP, or similar program, portfolio, change management, or agile certification.

• Must adhere to HIPAA, data security guidelines, the Company’s Code of Business Conduct, and all applicable laws, regulations, policies, and training requirements.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health, dental, and vision insurance plans.

• Retirement savings plan with company matching contributions.

• Paid time off and flexible work hours.

• Opportunities for professional development and career advancement.