Program Lead – Executive Operations

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of the complete executive and leadership operating rhythms, encompassing agendas, preparatory materials, decision documentation, action items, and follow-up.

• Convert leadership discussions into decisions, assigned owners, deadlines, and quantifiable next steps.

• Ensure commitments are fulfilled across teams while identifying risks to deadlines.

• Create executive briefing documents, All Hands presentations, operational board materials, and regular leadership reports.

• Develop and sustain reporting in Google Sheets and Excel, accompanied by written commentary.

• Collaborate with designated executives and gain expertise in their business areas, priorities, objectives, and performance metrics.

• Equip leaders for significant meetings by anticipating inquiries and clarifying required decisions.

• Distill intricate cross-functional information for executive audiences.

• Identify risks, dependencies, opportunities, and commitments that may be falling behind.

• Foster understanding across Prompt’s business functions and organizational relationships.

• Serve as a proxy for executives in designated forums, providing reports on outcomes and subsequent steps.

• Manage high-priority executive initiatives from planning through to execution.

• Develop plans, milestones, risk assessments, stakeholder communications, decisions, and desired outcomes.

• Drive initiatives across teams without possessing formal authority.

• Cultivate stakeholder alignment and accountability.

• Adapt to various processes, people, technical, and systems-oriented projects.

• Offer strategic calendar assistance as required.

• Arrange complex travel, leadership meetings, and event logistics.

• Assist with expense management, vendor coordination, and operational requirements.

• Manage sensitive and confidential information with sound judgment and discretion.

• Support Prompt’s healthcare software in enhancing rehab therapy practices to operate more efficiently, allowing clinicians to focus on patient care.

⛳️ Requirements

• Minimum of 5 years of experience in a fast-paced B2B SaaS setting, preferably in business operations, executive operations, program/project management, Chief of Staff roles, or strategic executive support.

• Proven track record of overseeing an executive or leadership operating rhythm from inception to completion.

• Demonstrated capacity to drive complex, cross-functional programs to successful completion without formal authority.

• Strong business acumen coupled with intellectual curiosity.

• Exceptional written communication and synthesis abilities tailored for executive audiences.

• Capability to distill complex or ambiguous discussions into clear, actionable plans and documentation.

• Advanced expertise in Google Sheets and Excel, including data interpretation and communication of findings.

• Strong judgment and unwavering discretion concerning confidential or sensitive materials.

• Comfort in engaging with senior leaders and acting as a designated proxy.

• Aptitude for functioning effectively amid ambiguity, creating structure, processes, and playbooks.

• Experience in healthcare or health technology, especially with EMR, revenue cycle management, or payer operations, is highly advantageous.

• Background in supporting board or investor reporting cycles is a significant plus.

• Familiarity with modern AI tools is an added advantage.

• Experience in a distributed or rapidly scaling organization is a strong plus.

• Exposure to business intelligence tools or SQL is a significant plus.

• Applicants must possess legal authorization to work in the US and be located within the US.

• Prompt customers necessitate explicit consent from their current employer prior to hiring.

🏝️ Benefits

• Competitive salaries.

• Remote/hybrid work environment.

• Potential equity compensation based on exceptional performance.

• Flexible paid time off (PTO).

• Company-sponsored lunches for all employees.

• Company-paid disability and life insurance benefits.

• Company-paid family and medical leave.

• Medical, dental, and vision insurance benefits.

• Discounted pet insurance.

• Flexible Spending Account/Dependent Care Account and commuter benefits.

• 401k plan.

• Complimentary access to digital fitness classes and wellness content.

• Recovery suite at headquarters, featuring a cold plunge, sauna, and shower.

• Support for mental health and work-life balance.

• Opportunities for growth.

• Empowerment, autonomy, and collaboration.