Professional Experience Coordinator – Education

This is a fully remote position, open to applicants in Australia.

📋 Description

• Assist in the comprehensive execution of education placement processes, ensuring alignment with internal guidelines and regulatory standards.

• Collaborate with pre-placement and placement delivery teams to enhance workflows and improve the student experience.

• Facilitate ongoing process enhancement initiatives aimed at boosting efficiency, scalability, and quality results.

• Support AOPF approvals and modifications, ensuring adherence to accreditation and compliance with timelines.

• Ensure adherence to state-specific placement regulations across various jurisdictions.

• Aid in government reporting and alignment with departmental compliance requirements, including those of NSW DET.

• Contribute to the enhancement of the Claim for Payment process to bolster efficiency and compliance.

• Stay updated on regulatory requirements and integrate them into operational practices.

• Establish and nurture relationships with Student Operations, Finance, Academic Teams, universities, placement providers, and government entities.

• Clearly communicate complex requirements and tailor messages for diverse audiences.

• Influence stakeholders to endorse process enhancements and operational initiatives.

• Maintain precise records within CRM/database systems such as Salesforce, ensuring data integrity.

• Leverage system insights to guide operational priorities and process enhancements.

• Gather, analyze, and manage data to support effective large-scale systems.

⛳️ Requirements

• Background in education placements, operations, or program administration.

• Proven experience managing placement approvals, compliance, and processes across various state jurisdictions.

• Strong comprehension of government reporting and departmental compliance frameworks.

• Demonstrated ability in stakeholder management and influencing within both internal and external contexts.

• Exceptional communication skills, capable of translating complex information for varied audiences.

• Robust analytical skills with an emphasis on continuous improvement.

• Experience in process-oriented environments with a focus on efficiency and quality assurance.

• High attention to detail and ability to manage competing priorities effectively.

• Familiarity with CRM/database systems (e.g., Salesforce).

• Strong passion and commitment to enhancing the student experience while maintaining a positive, solution-oriented mindset.

• Effective collaboration across teams and locations, fostering respectful and trusting relationships, and contributing to a positive team culture.

• Ability to swiftly adapt to change, think innovatively to enhance processes, and challenge existing methods.

• Values of honesty, respect, accountability, trust, and following through on commitments.

🏝️ Benefits

• Opportunity for professional growth and development.

• Collaborative and supportive work environment.

• Access to resources and tools that facilitate success.

• Competitive salary and benefits package.