Production Engineering Manager

This is a fully remote position, open to applicants in Australia.

📋 Description

• Lead the Core team, one of the two teams within Production Engineering.

• Guide software engineers who are responsible for Production Engineering's services and address broader engineering challenges across teams.

• Transform intricate or vaguely defined issues into targeted engineering objectives and ensure their delivery.

• Remain actively involved in technical tasks to question assumptions, grasp trade-offs, and facilitate informed engineering decisions.

• Define the team's upcoming phase, focus areas, priorities, and future challenges.

• Structure initiatives and establish measurement criteria.

• Convert insights gained from individual tasks into widely applicable engineering capabilities.

• Establish clear priorities, mentor engineers, foster psychological safety, and enhance team fluency and influence.

• Assist in developing reliable services at scale, reusable engineering standards, Core–Embedded feedback mechanisms, and deepen engineering expertise.

• Contribute to Canva's reliability, efficiency, and predictability as complexity increases.

⛳️ Requirements

• Proven experience in leading software engineers through complex or unclear technical challenges.

• Background in software environments where reliability, scalability, and production risks are paramount.

• Demonstrated experience in guiding significant technical initiatives from problem identification to delivery across various teams.

• Experience in assisting teams to adopt new tools, methodologies, or operational approaches.

• Strong ability to articulate technical trade-offs, set a strategic direction without dictating every decision, and foster an environment where engineers feel free to question ideas.

• Solid understanding of computer science principles, including concurrency, multithreading, and data structures.

• Proficiency in programming languages such as Go, Python, Java, or C++.

• Extensive knowledge of system internals, networking, and cloud services like AWS or GCP.

• Ability to navigate ambiguous problems that involve multiple components and constraints.

• Familiarity with observability, capacity considerations, failure modes, and operational characteristics of production systems.

• Experience in large-scale or high-stakes environments.

• Previous management experience in SRE/Production Engineering is preferred.

• Experience with large-scale storage, CDN, networking, or distributed infrastructure is preferred.

• A track record of developing technical leaders is preferred.

• Experience in shaping the scope, operational methodologies, or identity of a developing technical team is preferred.

🏝️ Benefits

• Equity packages.

• An inclusive parental leave policy that supports all parents and caregivers.

• Annual Vibe & Thrive allowance to promote wellbeing, social connections, office arrangements, and more.

• Flexible leave options.

• Virtual interviews.