Product Support Specialist

Posted 7 hours ago

This is a fully remote position, open to applicants in Connecticut, +2 more states.

📋 Description

• Oversee the execution and finalization of projects while gaining practical experience in all facets of the Sales Representative role.

• Direct, prioritize, and manage the workflow associated with product trials, conversions, and/or PV implementations.

• Ensure that customer goals and objectives are achieved by managing expectations and aligning necessary resources.

• Build and maintain customer relationships, including conducting weekly business status meetings with customers and sales representatives.

• Track project progress and communicate updates to sales teams, product teams, and customers.

• Ensure prompt follow-up and resolution of any issues that arise.

• Collaborate and foster effective relationships within assigned accounts and with internal partners, such as Field Sales Representatives, Management, and Product divisions.


⛳️ Requirements

• Bachelor’s degree with a minimum of 2 years of experience in sales or customer service, or a high school diploma/equivalent with at least 4 years of experience in sales or customer service.

• Proven experience in creating presentations tailored for various audience levels.

• Willingness to travel at least 80% of the time for business purposes, both within and outside the state.

• No specific certification or licensure is required.


🏝️ Benefits

• Health insurance

• Life insurance

• Disability insurance

• 401(k) contributions

• Paid time off

• Employee Assistance Program

• Employee Resource Groups

• Employee Service Corp

• Bonus eligible

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