Product Support Leader

This is a fully remote position, open to applicants in Alabama, +1 more state.

📋 Description

• Lead a cross-functional team and oversee direct reports to successfully execute the development and production launch of the enhanced T901 turbine engine for the U.S. Army.

• Align stakeholders with program milestones to ensure disciplined execution.

• Develop and sustain the integrated product support plan for the T901 initiative.

• Manage the execution process through qualification, entry into service, and transition to sustainment readiness.

• Coordinate support functions across Support Equipment, Repair Engineering, Technical Publications, Reliability, Maintainability, Human Factors Engineering, Provisioning, Customer Training, and Maintenance Data Systems.

• Create cost and schedule planning estimates that support both internal and external Earned Value Management processes.

• Enhance visibility into risks, assumptions, and execution status.

• Oversee product and service development efforts from conception through to production introduction.

• Ensure supportability is designed in and scalable.

• Influence the product support strategy, resource planning, and the development of policies.

• Recommend best practices to enhance products, processes, and services.

• Develop and execute the digital product support strategy for the T901 engine.

• Utilize high-level judgment to evaluate complex or incomplete information and formulate recommendations.

• Generate solutions to address technical, scheduling, and customer-related challenges.

⛳️ Requirements

• Bachelor’s degree from an accredited university or college.

• At least 5 years of experience in product support and/or product development.

• Excellent oral and written communication skills.

• Strong interpersonal and leadership abilities.

• Capability to analyze and resolve issues effectively.

• Proven ability to lead programs and projects.

• Proficient in documenting, planning, and executing programs.

• Established project management skills.

• Legally authorized to work in the United States.

• Must be a U.S. Person or secure U.S. Government authorization to access export-controlled information.

• Successful completion of a drug screening, as applicable.

• May be subject to random and reasonable-suspicion drug and alcohol testing.

🏝️ Benefits

• Opportunities for professional development.

• Engaging and challenging career paths.

• Competitive salary and compensation packages.

• Relocation assistance provided.

• Positive and supportive work environment.

• Commitment to equal opportunity employment.

• Drug screening and applicable testing as part of the offer conditions.