Product Specialist

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Strengthen connections with current customers by leading and facilitating collaborative sales initiatives.

• Enhance assigned product lines within designated markets.

• Assist Account or Strategic Account Managers in closing qualified customer opportunities.

• Partner with Account Managers and Strategic Account customers.

• Support the technical development of products and identify business opportunities related to products.

• Stay informed about competing products and market developments.

• Meet sales objectives for assigned product lines and/or markets.

• Foster product-line success for a designated team of Branches.

• Offer technical product support to customers, Account Managers, and Branches.

• Conduct training sessions, including classroom, on-site, product application, end-market, and product training.

• Spearhead demand-generating activities in assigned markets.

• Establish professional relationships with key associates and customer accounts.

• Coordinate the involvement of company personnel, support resources, purchasing, and management.

• Review product specifications and requirements, and assess new product concepts.

• Advise on product applications and functionalities.

• Compare company products with those of competitors.

• Accompany customers with Account Managers and assess the outcomes of sales calls.

• Maintain professional and technical expertise through ongoing education, publications, and industry associations.

• Conduct research and analysis on market conditions, competitors, and customer trends.

• Identify opportunities for product innovation and enhancements.

• Create sales tools and training materials.

• Contribute to marketing collateral development.

• Implement sales strategies in collaboration with cross-functional teams.

• Promote continuous improvement in sales and profitability.

• Manage cross-functional communication and provide product-related customer support, feedback, and inquiries.

• Oversee market research to monitor customer feedback.

• Perform additional duties as trained and qualified.

⛳️ Requirements

• Bachelor's degree from an accredited institution or equivalent experience.

• At least 6 years of sales experience in a business-to-business environment with large/strategic customers; or a proven track record in the Account Manager role.

• Product certification or equivalent technical qualification.

• Reliable transportation is essential.

• Willingness to travel 60%+ as necessary, including overnight trips.

• Availability to work nights and weekends as needed.

• Background checks and drug screening may be mandated by the Company, Customer, or DOT regulations, as legally permissible.

• Proficient in reading, writing, and communicating in English.

• Ability to understand and follow instructions and safety protocols.

• Capable of understanding safety regulations, operating and maintenance guidelines, inventory sheets, and procedural documents.

• Must be able to wear required personal protective equipment (PPE).

• Ability to work in both office and field settings, including customer sites, warehouses, industrial facilities, and construction sites.

• Capability to remain in a stationary position for extended durations.

• Frequent use of computers and standard office equipment.

• Ability to navigate job sites, including occasional uneven surfaces.

• Ability to climb and descend ladders or stairs.

• Willingness to travel to customer locations and job sites as needed.

🏝️ Benefits

• Competitive compensation package with potential for bonuses.

• Health benefits including medical, dental, vision, and both short-term and long-term disability available from the 1st of the month following the hire date.

• 401k plan with company matching contributions.

• Paid vacation, holidays, and sick leave.

• Opportunities for training and career advancement.

• Support for life-work integration.

• Reasonable accommodations provided for individuals with disabilities.