LCMS Product Specialist

This is a fully remote position, open to applicants in Denmark.

📋 Description

• Serve as the technical and product liaison for LC/MS between customers and internal teams.

• Assist in identifying customer needs, conducting demonstrations, and facilitating quote/configuration processes.

• Facilitate technical closure by aligning solution fit, workflow value, and product configuration with Account Managers.

• Organize and conduct customer presentations, technical visits, workshops, and on-site demonstrations.

• Develop and present technical seminars and marketing-event presentations.

• Lead the execution of in-country product-line strategies, competitive positioning, deal strategies, and strategic growth initiatives.

• Stay informed about the LC/MS competitive landscape and effectively communicate differentiators as customer value messaging.

• Collect Voice of Customer and market insights for global and regional stakeholders.

• Oversee the development of technical competencies for sales teams and partners.

• Offer product-related support to internal sales teams and partners.

• Supply deal forecasts and monthly narratives.

• Monitor opportunities and activities using Salesforce CRM and other necessary commercial tools.

• Adhere to applicable sales/application processes and provide timely reports and deliverables.

• Collaborate effectively with sales, application/workflow resources, marketing, customer service, and commercial organizations.

⛳️ Requirements

• Bachelor’s, Master’s, or PhD in Chemistry, Biochemistry, Life Science, or a related field.

• Over 5 years of relevant experience in the analytical, scientific, or instrumentation industry.

• Significant exposure to LC/LCMS applications and customer environments.

• Capability to work independently and address complex, high-impact customer issues.

• Strong comprehension of LC/MS workflows and the ability to convert workflow needs into solution configurations and unique value propositions.

• Practical experience with Triple Quad LC/MS, High Resolution Mass Spectrometry (QTOF), or Single Quadrupole is a plus.

• Exceptional verbal, written, and presentation abilities.

• Strong collaborative skills with sales and supporting functions.

• Proven experience in contributing to product launch activities, customer events, conferences, and workshops.

• Willingness to travel, generally up to approximately 60% of the time.

🏝️ Benefits

• Option to work remotely.

• Equal opportunity employment.