Product Owner / Product Manager

This is a fully remote position, open to applicants in Canada.

📋 Description

• Assist in the development and implementation of the product roadmap in line with the company's vision and current market trends.

• Establish and maintain quality checkpoints throughout the delivery process, including readiness criteria, QA approval, and release protocols.

• Execute customer discovery initiatives, conduct competitive analysis, and perform market research.

• Collaborate with the Engineering team to convert business requirements into technical specifications.

• Work alongside UX, marketing, sales, and veterinary support teams to ensure a smooth user experience and promote product adoption.

• Define and monitor product performance metrics such as customer engagement, retention rates, and revenue impact.

• Develop user stories, prioritize the backlog, plan sprints, and facilitate product demonstrations.

• Communicate product updates and roadmaps to executives, clients, and internal stakeholders.

• Collect customer feedback to enhance features and foster continuous improvement.

• Ensure AI solutions comply with ethical AI standards, regulatory requirements, and data privacy laws.

⛳️ Requirements

• Minimum of 3 years’ experience as a Product Manager or Product Owner in a technology-driven environment.

• Demonstrated history of successfully launching digital products or features, such as B2B platforms, consumer applications, or SaaS offerings.

• Experience in conducting user research, collecting feedback, and translating user needs into product strategies.

• Familiarity with Agile/Scrum methodologies.

• Proficient in using project management tools such as Jira, Trello, Asana, or similar platforms.

• Possess a user-centered, inquisitive, data-driven, and results-oriented product mindset.

• Strong communication skills, particularly in conveying technical concepts to non-technical audiences.

• Experience in defining KPIs and utilizing data analysis tools like Google Analytics, Mixpanel, SQL, or equivalent.

• Knowledge of growth strategies, A/B testing, APIs, or cross-functional leadership.

• Preferred: Experience in UX design, user research, usability testing, or hands-on prototyping using Figma or Sketch.

• Preferred: Experience with launching mobile applications or integrations.

• Preferred: Proficiency in one or more languages other than English; Spanish is preferred.

🏝️ Benefits

• Competitive salary.

• Health, dental, and vision insurance benefits.

• Remote-first work culture.

• Flexible work arrangements.

• Opportunity to influence the future of a rapidly growing company and make a significant impact in the veterinary sector.

• Commitment to being an equal opportunity, diverse, inclusive, and welcoming workplace.

• Provision of accommodations and an accessible candidate experience throughout the recruitment process.