Product Owner

This is a fully remote position, open to applicants in Australia.

📋 Description

• Take ownership of, manage, and prioritize the product backlog, ensuring a balance between strategic initiatives, routine enhancements, technical improvements, and defect resolution.

• Convert business objectives, user requirements, and stakeholder feedback into epics, features, user stories, and acceptance criteria.

• Facilitate Agile ceremonies, including backlog refinement, sprint planning, reviews, and retrospectives.

• Collaborate with engineers, architects, and stakeholders to evaluate solution options, identify dependencies, assess trade-offs, and aid in decision-making.

• Ensure that both functional and non-functional requirements are comprehended, taking into account security, privacy, performance, and supportability factors.

• Provide stakeholders and technology leadership with visibility into delivery progress, priorities, risks, and dependencies.

• Coordinate user acceptance testing, release readiness, and operational handover activities.

• Serve as a subject matter expert for supported platforms and business processes.

• Identify opportunities for enhancing delivery processes, team effectiveness, and Agile methodologies.

• Shape platforms that support student and partner experiences across Keypath Education.

• Initially focus on internal systems and the CRM ecosystem, including Microsoft Dynamics 365 and Genesys Cloud CX.

⛳️ Requirements

• A minimum of 5 years' experience in roles such as Product Owner, Technical Product Manager, Delivery Lead, or similar, working with software engineering or technology teams.

• Proven track record of owning and prioritizing a product backlog in an Agile environment.

• Strong experience in translating business requirements into user stories, acceptance criteria, and functional requirements that are ready for delivery.

• Solid understanding of software development lifecycle (SDLC) practices and Agile delivery methodologies.

• Technical expertise related to enterprise applications, cloud platforms, integrations, APIs, and data flows.

• Experience in facilitating Agile ceremonies and promoting continuous improvement within delivery teams.

• Exceptional stakeholder engagement, communication, and facilitation skills.

• Strong prioritization and decision-making abilities.

• Capacity to rapidly learn new systems, technologies, and business domains.

• Experience with Microsoft technologies and enterprise platforms, particularly Microsoft Dynamics 365, is highly regarded.

• Must reside in Australia and possess full working rights.

• Preferred candidates may need to undergo a police check and other pre-employment screenings.

🏝️ Benefits

• Flexible “Work Anywhere” model (remote, hybrid, or in-office).

• Robust career development opportunities.

• Support for professional development, including access to certifications and training programs.

• Employee Assistance Program and wellbeing initiatives.

• Access to LinkedIn Learning and career development programs.

• IT equipment provided to support your success.

• Inclusive hiring experience.

• Certified as a Great Place to Work in Australia & Malaysia.