Product Owner

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of the Build & Deliver stages within the product development lifecycle.

• Convert agile PRDs into detailed features, stories, requirements, acceptance criteria, and reproduction steps.

• Break down initiatives into epics, features, and stories, creating comprehensive, buildable requirements.

• Maintain a complete set of accurately categorized Jira tickets linked to the appropriate epic, initiative, release, and quarter.

• Organize and prepare multiple sprints of ready work within a well-structured backlog.

• Independently decompose tasks, prioritize competing stories, make trade-offs, and triage bugs based on severity and urgency.

• Facilitate daily scrum ceremonies, including refinement, backlog grooming, and daily stand-ups.

• Collaborate with global development teams during various ceremonies.

• Oversee daily dependencies among partner teams, such as data science.

• Coordinate the release execution using feature toggles and phased or hidden-release strategies.

• Produce release notes, user guides, and internal FAQs for Customer Success Managers, sales, and customer service teams.

• Ensure that analytics tagging is incorporated into every new development.

• Provide proactive status updates while identifying risks, dependencies, and blockers along with recommended next steps.

• Manage approved and validated work from decision-making through release, documentation, and deployment readiness.

⛳️ Requirements

• A minimum of 3 years in a Product Owner, Business Analyst, or similar delivery-oriented role within an agile software environment.

• Proven ability to translate requirements into well-defined epics, features, and stories with clear acceptance criteria.

• Expert proficiency in Jira, including field completeness, accurate mapping of epic/initiative/release/quarter, and maintaining backlog hygiene.

• Capability to independently break down tasks, prioritize work, make trade-offs under capacity constraints, and triage bugs by severity.

• A proven history of leading requirements-review meetings, including refinement, grooming, and stand-ups with development teams.

• Extensive knowledge of agile ceremonies, best practices, anti-patterns, and the Definitions of Ready and Done.

• Comfortable with coordinating dependencies across teams.

• Familiar with release mechanics, feature toggles, phased/hidden releases, and best practices in release management.

• Ability to write or quickly learn to draft release notes, user guides, and internal FAQs.

• Basic understanding of analytics tagging and product performance measurement.

• Exceptional written and verbal communication skills.

• Excellent organizational abilities, follow-through, and integrity.

• Currently utilizing AI in work or genuinely eager to learn.

• A kind, collaborative, and respectful demeanor.

• Willingness to travel approximately 15% of the time.

• Experience specifically in building B2B SaaS is advantageous.

• Retail experience is a plus but not mandatory.

• Experience in establishing or enhancing formal sprint-planning practices is a bonus.

• A sense of technical curiosity and a history of expanding one’s knowledge base.

• While deep technical skills are not required from day one, a willingness to deepen technical expertise is expected.

🏝️ Benefits

• Various medical plan options available.

• Coverage for dental and vision needs.

• Health savings and flexible spending accounts.

• Paid parental leave provided.

• Supplemental coverage for life's unexpected moments.

• Generous paid time off policy.

• 401(k) plan with immediate vesting and company match.

• Short- and long-term disability coverage.

• Complimentary access to health and wellness resources like Calm and Sworkit.

• Opportunities for learning and development.

• Flexible remote work arrangements.