Product Owner – Associate

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of the product direction and strategy for foreUP offerings.

• Collaborate closely with product and development teams, clients, as well as internal and external stakeholders.

• Articulate the product vision, strategy, and direction to engineers, designers, and QA testers.

• Act as the primary communication bridge between business stakeholders and delivery teams.

• Convert business prospects and requirements into a well-structured, manageable product backlog.

• Ensure that products satisfy the needs of customers, prospects, and internal stakeholders.

• Keep track of technology trends and the competitive landscape to foster innovation.

• Identify and cultivate valuable opportunities in AI and automation.

• Create and refine the product backlog by drafting and enhancing user stories that align with sprint objectives and product strategy.

• Oversee the feedback loop for enhancements, issues, bugs, and product tasks.

• Escalate and communicate issues, updates, and resolutions to stakeholders.

• Coordinate research, specifications, and user stories in collaboration with leadership, customers, and teams.

• Define requirements for AI features, success metrics, and guardrails in partnership with engineering and data teams.

• Provide feedback on resolution strategies and prioritization decisions.

• Address impediments that may hinder release and goal completion.

• Engage in testing and ensure release readiness.

• Assist in configuration and feature demonstrations.

• Serve as a point of contact for development and internal stakeholder inquiries regarding business rules and product behavior.

• Support rollout efforts, management, and feedback collection.

• Review educational and marketing materials.

• Deliver product releases and aid in the creation of release notes and educational initiatives.

• Develop launch plans in collaboration with implementation, project management, support, marketing, sales, and customers.

• Participate in webinars, shows, update meetings, and other activities focused on product success.

• Lead, assist, or take part in Scrum ceremonies.

• Carry out other product-related responsibilities as assigned.

⛳️ Requirements

• Preferred BS/MS degree in Business, Engineering, or a related field.

• 3+ years of experience as a product owner, business analyst, or subject matter expert in SaaS software applications is preferred.

• Exceptional oral and written communication skills across the organization and with external stakeholders.

• Strong critical thinking, analytical, and data-driven decision-making abilities.

• Comfortable in a fast-paced environment with a strong sense of urgency and accountability.

• Experience with bug/issue/enhancement tracking and project management software.

• Ability to prioritize, influence decisions and decision-makers, and manage objections effectively.

• Excellent active listening, negotiation, communication, and presentation skills.

• Capability to manage multiple diverse projects and multitask efficiently.

• Familiarity with JIRA, Productboard, Pendo, and/or Figma is a plus.

• Experience in defining or launching AI-powered product features, or working closely with data science/ML teams is advantageous.

• Comfortable assessing AI tools and vendors, evaluating their capabilities and limitations, and translating them into customer value.

• Hands-on experience in writing AI skills, skill chains, or agentic workflows is a plus.

🏝️ Benefits

• Access to a global network of talented colleagues dedicated to supporting success.

• Tools and opportunities to produce outstanding work and accelerate personal growth.